Salesforce Business Systems Analyst (Hybrid)

Salesforce Business Systems Analyst (Hybrid)

We have an immediate need for a contract Salesforce Business Systems Analyst to join a premier real estate development organization. The Salesforce Business Systems Analyst will be primarily responsible for support and enhancement of the existing CRM and integrated web systems.

Location: Irvine, CA. Hybrid working 4 days onsite per week.

This job expects to pay about $58 68 per hour plus benefits.

What You Will Do:

• Responsibilities include day-to-day break-fix support as well as implementing enhancements and projects by means of: analysis, requirements gathering, functional design specification, testing, training and documentation of CRM and web systems.
• This role will own the management of all requirements gathering, analysis, testing of incoming user requests, including effectively documenting and articulating tactical and strategic requirements to management, business stakeholders, and developers for the purpose of developing solutions for the business units involved.
• This role will serve as the functional expert for CRM applications and develop use cases and screen mock-ups describing business processes and expected functional experience.
• Serve as liaison between the business divisions and technical IT resources; interview staff and conduct functional business requirements gathering sessions; participate in primary and secondary research in the identification of solutions to meet business needs; analyze user requests for new capabilities, detail enhancements to existing systems, and new errors as found by the team and user community.
• Coordinate internal system release testing and User Acceptance Testing (UAT) to facilitate effective and organized issue resolution. This includes training of the UAT team on the application and/or process change, and management of all phases of testing for the team s supported applications.

What Gets You The Job:

• Bachelor s Degree from an accredited institution in Business Administration, Computer Science or related field
• Minimum 7 years of experience with a minimum of 5 years of experience as a CRM Business Analyst or Business Systems Analyst
• Salesforce Sales Cloud Experience (Certifications preferred but not required)
• Experience leading meetings, ability to independently conduct UAT, and ability to extract data and evaluate report options. Familiarity with principles of effective project management.
• Solid mathematical and technology aptitude and basic project management skills.
• Ability to analyze and document complex business processes.
• Expertise in Google Suite, especially Docs, Sheets, Slides and Lucid Charts.
• Must be able to understand technical concepts of the system environment.

Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career!

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

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