What are the responsibilities and job description for the Operations Coordinator position at Irwin?
Job Title: Operations Coordinator
Position Overview:
- We are seeking an experienced Operations Coordinator to join our team at Irwin. As an Operations Coordinator, you will play a critical role in ensuring the smooth operation of our business.
- You will be responsible for coordinating customer projects, samples, and orders, working closely with our customers to understand their needs and ensure that we deliver high-quality products on time and within budget.
Responsibilities:
- Coordinate customer requests: You will work with our customers to understand their needs and preferences, coordinating requests with our internal teams to ensure timely delivery.
- Manage project timelines: You will work closely with our customers to manage project timelines, ensuring that all necessary steps are completed efficiently and effectively.
- Support orders: You will support orders through administration and processing, ensuring that all necessary information is complete and accurate.
- Coordinate logistics: You will work with our logistics team to coordinate delivery and installation schedules, ensuring that our products are delivered on time and in good condition.
Qualifications:
- Bachelor's degree or equivalent experience: A bachelor's degree or 2 years of relevant office or customer service experience is preferred.
- Problem-solving skills: You should be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Communication skills: You should be able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Mathematical skills: You should be able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
