General Manager Trainee

As a General Manager Trainee you will start learning what sets Isaac’s apart from other restaurants on day one.  In our management training program you will learn the knowledge and skills necessary to succeed in each position in our restaurants while working towards successful completion of the Isaac’s GMT Program.  

Benefits:

• Flexible schedules
• Competitive wages
• 50% off meals
• Growth opportunities
• Generous PTO
• Free uniforms
• Gym membership reimbursement
• Health insurance

Major Responsibilities:  Primary duties and responsibilities include, but are not limited to, the following:

Primary Responsibilities – includes but are not limited to:

·         Providing an excellent guest experience & customer service

·         Demonstrating leadership for personnel by abiding by Isaac’s policies and values

·         Demonstrates initiative in learning duties and skills necessary for success

·         Demonstrates understanding of General Manager Job Description and fulfils those duties to the fullest extent possible in a trainee capacity.

·         Takes an active role in company functions and encourages employee participation

Scheduling Guidelines

·         Due to the hours of operation and business needs, General Manager Trainees should expect to work a schedule similar to what a General Manager is expected to work:

·         A minimum of 40 hours per week

·         A combination of daytime, evening, and weekend shifts.

JOB SPECIFICATIONS:

Education:      High school degree or equivalent required.  Previous management experience is required. Must be able to speak, read, write and understand the primary language(s) of the work location and the guests who typically visit the work location.  Must be able to perform simple mathematical calculations.  Skills in Microsoft Outlook, Excel and Word are not required, though helpful.  This position requires an ability to learn standard kitchen and food preparation procedures and organization. 

Certifications: Must have knowledge of public health and sanitation regulations and maintain a current ServSafe certification.

                        Must have knowledge of safe and proper serving of alcohol and maintain a current RAMP certification.

Experience:     Knowledge of service, food and beverage, generally involving a minimum of two (2) years restaurant management experience.  Must possess good communication skills and be able to work with others.  Must have the ability to make decisions and solve problems rapidly. Must be sensitive to the needs of the customer.

Essential Physical Requirements:  Estimated percentage of daily physical requirements and/or number of pounds that may need to be lifted on the job.

80% -- Verbally communicates with guests and co-workers.  Must be able to speak clearly and listen attentively to guests and co-workers.

80% -- Walks and stands during shift. Must be able to exert fast-paced mobility for periods of at least four (4) hours in length.

80% -- Reaches, bends, wipes and stoops.  Must have a good sense of balance, be able to bend at the knee and waste and kneel. 

20% -- Lifts and carries product containers, racks/stacks of dishes, ice, bus pans, trash bags and trays weighing up to 50 lbs. 

Essential hand/eye coordination

 Working Conditions: 

·         Intermittent exposure to steam, humidity and high temperatures.

·         Hazards may include, but are not limited to cuts, burns, falls, slipping and tripping.

·         Frequent washing of hands is required.

·         Use of disposable vinyl gloves as needed.

·         Frequent contact/immersion of hands in water and cleaning/sanitizing solutions.

This job description does not list all the duties of the job.  Employees may be asked to perform other duties.  Performance evaluations, in part, will be based upon performance of the tasks listed in this job description.

Isaac’s Deli, Inc. has the right to revise this job description at any time.  The job description is not a contract for employment.  That is, employment with Isaac’s can be terminated with or without cause, and with or without notice at any time, at the option of the employee or that of Isaac’s Deli, Inc.