What are the responsibilities and job description for the Account Coordinator position at ISEE Career Solutions, Inc.?
Responsibilities
- Maximize revenue for designated account package by growing sales within existing accounts, developing new accounts at a level consistent with or exceeding company expectations
- Understand customer needs and remain alert and responsive to changing customer needs
- Use your ability to develop pricing schemes based on adherence to company sales and pricing guidelines
- Discuss and handle potential replacement items in order to maximize customers' cost savings
- Demonstrate appropriate knowledge of the customers' services and market information to create business strategies and respond to new developments in customers' business
- Understand and introduce SERVEONE's Value Proposition and to customers
- Review and understand customer order database to ensure delivery of requested specifications
- Establish customer and market priorities to implement a strategic course of action to accomplish sales goals
- Handle credit management with customers
- Collaborate with other functions to use all resources and technical support available
Requirements
- Bachelor's degree in Supply Chain, Logistics, e-Commerce, or Business management preferred
- 0-3 years of customer service or account management experience
- Solid grasp of MS Office, ERP
- Knowledge of Maintenance Repair & Operations (MRO) products and their applications preferred
- Business acumen around sales forecasting, opportunity management, and customer planning
- Ability to align planning goals with a pipeline development process to develop market revenue
- Excellent communication skills and openness towards working with customer and partners
- Ability to uncover customer objections/concerns and determine appropriate solutions
- Self-motivated, possessing a high energy level and a desire to achieve goals beyond what is required
- Ability to work independently and as a team member
- Bilingual in Korean and English
Benefits
- Health, Dental & Vision Insurance
- Paid Time-Off
- 401(k)
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- customer service or account management: 1 year (Required)
- MS Office, ERP: 1 year (Required)
Language:
- Korean (Required)
Ability to Commute:
- Lebanon, TN 37087 (Preferred)
Ability to Relocate:
- Lebanon, TN 37087: Relocate before starting work (Preferred)
Work Location: In person
Salary : $55,000 - $65,000
