What are the responsibilities and job description for the Front Desk Agent/Sales Coordinator position at ISI Elite Training?
Job Overview:
We are seeking a Front Desk Agent to join our team. The ideal candidate should have a passion for hospitality and excellent customer service skills. This role involves interacting with guests, handling inquiries, and ensuring a positive experience for all visitors.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Register guests, issue room keys, and provide information about services and amenities
- Handle guest check-ins and check-outs efficiently
- Respond to guest inquiries and resolve any issues promptly
- Manage reservations and ensure accurate information in the system
- Assist with night audit procedures if required
- Maintain a tidy and organized front desk area
Skills:
- Excellent phone etiquette
- Strong hospitality and guest services orientation
- Previous experience in a hotel or hospitality setting is advantageous
- Ability to handle guest relations effectively
- Bilingual skills are a plus
- Customer service mindset with a focus on guest satisfaction
- Knowledge of hospitality management principles is beneficial
- Familiarity with hotel management systems
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests!
Job Types: Full-time, Part-time
Pay: $13.00 - $14.25 per hour
Benefits:
- Employee discount
- Flexible schedule
- Referral program
Schedule:
- 4 hour shift
- Evening shift
- Holidays
- Morning shift
- Weekends as needed
Ability to Commute:
- Arlington, TX 76017 (Required)
Ability to Relocate:
- Arlington, TX 76017: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $14
