What are the responsibilities and job description for the Front Desk Clerk position at Isla Grand Beach Resort?
Description
Hotel Front Desk
We are looking for a well-groomed, friendly hotel front desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff.
To be successful as a hotel front desk, you should provide guests with general information about the hotel and surrounding area and stay up-to-date on attractions that may be of interest to guests.
Hotel Front Desk Responsibilities :
- Checking guests in and out.
- Receiving and managing reservations made online and telephonically.
- Verifying guests' payment methods during check-in.
- Assigning rooms to guests and informing them of any specials offered by the hotel.
- Organizing transport services for guests at their request.
- Providing guests with information about the hotel.
- Keeping abreast of attractions that may be of interest to guests.
- Serving as a host at conferences and ensuring that all relevant preparations are made for the event.
- Other duties as assigned
Hotel Front Desk Requirements :
