What are the responsibilities and job description for the Administrative Support - Environmental Health Technician position at Island County?
This position is located at the Coupeville Public Health front office. Employee in this position is responsible for administrative support for Public Health by providing first contact and initial response to the public for all Public Health issues. Employee in this position is responsible for providing direct support to other Environmental Health staff associated with Environmental Health programs. Must be able to work independently or well with a team.
Position may be hired as a level I, II, or III dependent upon qualifications and experience.
Hourly Pay:
EHT I: $ 22.38
EHT II: $ 24.30
EHT III: $ 26.22
- Responsible for providing appropriate and accurate information to the public regarding Environmental Health Programs. Employee must exercise independent judgment to determine the exact nature of the contact and either address the request or identify the Environmental staff or professional responsible for issue at hand.
- Responsible for providing continued guidance for the public working through complicated permit processes for their successful preparation of application materials.
- Responsible for providing the public with required applications/permits for Environmental Health programs. Responsible for reviewing program applications/permits for completeness to assure all pertinent information and documents have be submitted.
- Responsible for accurate data input of applications/permits into database.
- Responsible for collecting and inputting fees into database.
- Responsible for invoicing and issuing Environmental Health permits. Responsible for performing all aspects of Vital Records programs administration. Responsible for receiving, sorting and distributing incoming mail.
- Assist the Environmental Health Division with special projects as assigned.
- Responsible to respond to routine public records requests for the Public Health permanent records.
- Other duties as assigned.
- Excellent communication and outstanding customer service skills, including telephone communications.
- Ability to operate office equipment such as printers, copy machines and fax machines.
- Ability to manage and maintain files, records and correspondence.
- Ability to remain calm and work with compassion, in what can sometimes be a stressful environment.
- Ability to maintain standard for accuracy, completeness and efficiency in preparation of documents and records. Strong attention to detail.
- Ability to maintain confidentiality of sensitive information.
- Independently organized and self-motivated to complete required deadlines with simultaneously completing other tasks.
- Must have proficient English writing and verbal communication skills.
- Must be able to work independently and with the Public Health Team.
- Ability to maintain confidentiality of sensitive information.
- Independently organized and self-motivated to complete required deadlines with simultaneously completing other tasks.
- Must have proficient English writing and verbal communication skills.
High School diploma or equivalent.
Previous customer service experience.
EH TECHNICIAN/ADMINISTRATION SUPPORT II::
Four (4) years of experience at the EH Technician/Administration Support I level (or an acceptable equivalent) are required to be considered for the EH Technician/Administration Support II level. Candidates for EH Technician/Administration support II must demonstrate successful performance, judgment and leadership skills. A EH Technician/Administration Support II is expected to carry a larger workload with greater complexity and participate in training of EH Technician/Administration I position.
EH TECHNICIAN/ADMINISTRATION SUPPORT III::
An EH Technician/Administration III requires six (6) years of experience at the EH Technician I/II level and must have the skills and abilities to train and mentor all tasks for EH Technician’s I/II levels.
*ISLAND COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER*
Salary : $22
