What are the responsibilities and job description for the Counter Sales/ Warehouse Associate position at Island Pool Supply - Kailua-Kona?
We are seeking a detail-oriented, customer service-driven individual for a Counter Sales role. This full-time position will focus on order entry at the sales counter with other related duties such as: warehouse, stocking shelves, shipping products, and loading trucks. The workweek is Monday through Friday, with an opportunity for overtime during the busy season.
The successful candidate will have basic computer knowledge and Internet use, as well as experience with Pool (but not required). Forklift experience is helpful, but not necessary. Ability to lift 75 lbs; 50 lbs on a repetitive basis is a must. We also require the ability to pass a pre-employment drug test.
As a member of our team, you will be responsible for:
- Entering orders at the point of sale using the company computer system
- Interacting with customers over the phone, via email, and in-person
- Greet customers with a friendly attitude
- Basic computer and phone skills
- Communicate to customers the correct product for their application
- Communicate to customers how the material is priced and sold
- Create Sales Orders
- Create Quotes to estimate the cost of projects, quantities of material needed from customer measurements
- Efficient scheduling of truck deliveries
- Clean communication between manager, employees, and clients
- Being honest, courteous, and respectful to customers & employees at all times
- Maintain and assist to keep a clean work environment
- Learn basic knowledge of products available to customers
- Inform management of products/special order material customers need
- Assist with Inventory Cycle Counts
- Order picking/staging/Replenishment
- Shipping/Receiving
- Loading/unloading delivery vehicles
- Other related duties as assigned
