What are the responsibilities and job description for the Office Coordinator position at Island Realty?
Why Island Realty?
Come join us here at Island Realty, the oldest family-owned and operated property management company on Isle of Palms. Island Realty, initially established as a Vacation Rental Management and Real Estate sales company, has experienced successful expansion into the Long-Term Rentals field as well as successfully establishing subsidiaries Isle Clean It to meet housekeeping needs and Isle Fix It to meet maintenance needs.
Job Summary
The Office Coordinator is responsible for the successful daily operations for the Isle Fix It command center.
Duties and Responsibilities
- Answer telephone calls, text messages, and emails in a clear and professional manner
- Respond to maintenance issues as reported by guests, owners, and employees in a prompt manner
- Create detailed work orders for each maintenance issue as reported
- Monitor maintenance reporting software to respond to all requests made electronically
- Maintain an accurate contact record of all reporters of maintenance issues and follow up daily to ensure service has been satisfactorily completed
- Close work orders daily and prepare for billing upon the completion of the required maintenance
- Return departmental emails and voicemails in a prompt manner
- Assist with timely invoicing process as directed
- Provides after hours coverage several days per week
Minimum Qualifications - Knowledge, Skills and Abilities
- Communicate and adapt your style as needed, both in writing and verbally
- Assess a problem quickly and make decisions independently
- Work at a fast pace
- Ability to learn new computer software and applications quickly
- Team player with a positive, upbeat attitude
Minimum Qualifications - Education and Experience
- 2 years related experience required
- Must be computer literate and proficient in various software and applications
Compensation and Benefits
- $35,360 - $37,440/Year Salary
- Health, Vision & Dental
- 401(k) with Employer Matching
- Employee Assistance Program
- Annual Paid Time Off
- Birthday Off PTO Benefit
- Paid Holidays
- Cell Phone Allowance
- Mileage Reimbursement
- Professional Development Reimbursement
Island Realty is an Equal Opportunity Employer. Island Realty does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations.
Salary : $35,360 - $37,440
