What are the responsibilities and job description for the Account/Project Manager position at iSoftTek Solutions Inc?
ACCOUNT/PROJECT MANAGER JOB DESCRIPTION POSITION SUMMARY Our Account/Project Managers lead a variety of product launch projects from commercial identification of concept through commercial production. They are the main touchpoint for our customers throughout the opportunity/project on-boarding phase and maintain on-going relationships. They collaborate with our team of experts to create and execute plans for meeting customer requirements, profitability targets, quality expectations, and project budgets. PERFORMANCE OBJECTIVES: A successful Account/Project Manager truly leads to drive their projects to total success while ensuring customer and team satisfaction with their results, expertise, and professional demeanor.
• Lead assigned projects from initiation to successful completion.
• Manage accounts as required to maintain/grow business.
• Accurately quote new products with operations, quality, procurement, and finance team buy-in.
• Develop strong understanding of our processes, customers, technologies, and industries.
• Ensure that launched products can be successfully transitioned to operations and quality teams.
• Identify and implement function and process improvements as needed.
• Manage team resources, considering other project and operational demands.
• Identify, communicate, and manage risks to your projects, involving all stakeholders.
• Demonstrate accountability through regular project reporting on progress to objectives.
• On-going management and growth of existing and/or potential customer portfolios.
• Other duties as assigned.
REQUIRED QUALIFICATIONS:
• Experience working directly with customers on a regular basis. Minimum 5 years.
• Experience managing multi-person and cross-functional projects, including using project management tools and best practices to achieve positive project results. Minimum 3 years.
• Advanced skillset in office software, especially Excel and PowerPoint.
• Bachelor’s degree in business or STEM discipline. PM certification preferred.
• Ability to travel up to 10%.
• Ability to work onsite at our Greenville, SC facility. This position is open to a partial hybrid schedule.
Develop your career- your exposure to a large variety of products, customers, challenges, and capabilities means opportunities to learn and grow within our team
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Competitive compensation and benefits, with 401(k) and affordable health, vision, dental and life
