What are the responsibilities and job description for the Service Specialist position at IST Management?
Overview
We are seeking candidates with 1 year of experience in office services and / or hospitality services to join our team in St. Louis! Ideal candidates will be ready to grow their career in facilities and office services, and to take advantage of internal opportunities at IST Management for training and development toward advancement into management roles. This position will be responsible for fostering a professional and pleasant working environment by providing excellent customer service in the fields of general office services, hospitality, reception and facilities maintenance and coordination.
Benefits Include : Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, and Bonus Incentives!
NO CALLS PLEASE!
Hourly Compensation : $16.00-$18.00 / hr USD
Hours : 9am to 6pm
Who We Are
IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 26 years, with operations in over 38 cities across the . We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services. We also provide direct hire recruiting services as well as corporate hospitality and event planning.
IST Management is one of the fastest-growing e-Discovery and facilities management companies in the . We’ve been honored as one of the Nation’s Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we’ve made the INC 5000 list. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense, and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members.
We’re a privately held American company still under the leadership of our original founder, President & CEO Hal Blackman. We pride ourselves on commitment to excellence for our clients, the passion we put into our work each day, and upward mobility for our talented front line employees.
You can check out for more info on us!
Responsibilities
The Service Specialist Hospitality role is responsible for providing on-site Hospitality Support Services. Other duties include :
- Professional and friendly customer service; verbal and written interaction with internal and external clients
- Providing reception services when needed
- Cross training in other service areas as needed such as (Print / Copy support, Mail sorting / distribution and other duties as required).
- Set-up and break-down of meetings, including cleaning conference rooms regularly
- Restock inventory for kitchens and general office supplies
- Consistently adhere to business procedure guidelines; take direction from supervisor
- Participate in cross-training for meeting and conference services
- Maintain all logs and reporting documentation; attention to detail
- Adhere to all safety procedures; perform other tasks as assigned
Qualifications
Ideal candidates have the ability to confidently interact with clients and visitors, possess excellent communication abilities, and are ready to grow in their professional career. Previous experience in a hospitality role is a huge plus! Other qualifications include :
IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here : / talent-acquisition-team
Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Salary : $16 - $18
