Business Analyst I

Business Analyst I

The Product Lifecycle team supports the creation of Small Business, Core, and Premier product deliverables including benefit narratives, Summary of Benefits (SOB), Summaries of Benefits and Coverage (Clients), Contracts/Agreements and Evidence of Coverage (EOCs). Responsible for assignments of high complexity while applying comprehensive understanding of the company s healthcare products, functions and regulatory guidelines to create product requirement deliverables and plan documents for implementation and execution.

Role:

• Collaborate cross-functionally with departmental and business stakeholders, ensuring accurate and timely delivery of product artifacts
• Interface with stakeholders to provide updates and track Regulatory & Compliance related deliverable
• Participate in work projection and planning efforts to accomplish objectives of all stakeholders
• Accountable for tracking quality and progress on all work efforts and reporting to management
• Develop and sustain detailed knowledge of product types and plan designs
• Understand and comply with Federal and State regulations
• Research, resolve and provide root cause analysis of defects and incidents
• Participate in cross functional planning teams implementing new or revised complex products
• Engage in user acceptance testing for internal product systems
• Identifies issues and develop improvements, modifications, and enhancements related to operational workflows
• Makes decisions on routine matters consistent with established policies and procedures

Required Skills:

Requires strong analytical and problem-solving skillsRequires competency in Microsoft Excel and WordProven ability to manage high volumes and multiple priorities in accordance with established timelines and quality measures
Preferred Skills
Prefer working knowledge of the end-to-end Small Business, Core, Custom, and Premier group implementation and renewal process and supporting applications.Proven ability to manage high volumes and multiple priorities in accordance with established timelines and quality measures