What are the responsibilities and job description for the Community Growth Leader position at IT BY DESIGN?
About IT By Design
We are a leading provider of innovative solutions and services to the MSP industry.
Job Summary
The Director of Community will lead our growth initiatives, overseeing product development, community engagement, and strategic partnerships. This role requires an experienced leader with a strong background in community development, business strategy, and product growth within the education, technology, or MSP industry.
Key Responsibilities
- Strategic Leadership: Develop and execute strategies for the growth and expansion of our products and initiatives.
- Product Development: Oversee the creation and launch of new products, training programs, and community-driven experiences.
- P&L and Budgeting: Manage the financial performance of our portfolio, including revenue growth, cost control, and profitability.
- Community Engagement: Drive community growth through innovative content, networking opportunities, and strategic partnerships.
- Event & Program Expansion: Scale our events and programs to increase impact and participation.
- Market Research: Analyze industry trends, customer feedback, and competitive insights to refine our product offerings and community strategies.
- Partnership Development: Identify and establish strategic partnerships to enhance our reach and value.
- Cross-Functional Collaboration: Work closely with marketing, sales, and executive leadership to align our growth initiatives with overall company objectives.
- Performance Tracking: Establish and monitor KPIs to measure success and optimize future initiatives.
- Education: Bachelor's degree in Business, Marketing, Education, or a related field (MBA or advanced degree preferred).
- Experience: 7 years in leadership roles focused on community building, product development, business growth, or executive education (preferably in the MSP or technology sector).
- Financial Acumen: Strong experience managing P&L, budgeting, and revenue-driving initiatives.
- Community Engagement Expertise: Proven ability to grow and scale community-based initiatives.
- Strategic Vision: Ability to identify new market opportunities and execute expansion strategies.
- Project & Team Management: Strong leadership skills with the ability to manage cross-functional teams and large-scale projects.
- Marketing & Sales Alignment: Understanding of marketing and sales strategies to drive customer acquisition and retention.
- Event Management: Experience overseeing large-scale events, conferences, or educational programs.
- Inclusive Environment: We value diversity and promote an inclusive culture where everyone feels welcome.
- Collaborative Team: Our team is passionate about professional development and community building.
- Impactful Work: Play a key role in shaping the future of leadership development within the MSP industry.
- Growth Opportunities: Lead strategic initiatives in a company that values innovation and expansion.
- Networking Opportunities: Engage with top MSP leaders and industry influencers.
Qualifications
About Our Culture
Why Join Us?
