What are the responsibilities and job description for the Level 2 Field / Help Desk Technician (MSP) position at IT Link Now, LLC?
About Us : IT Link Now is a dynamic Managed Service Provider (MSP) committed to delivering top-notch IT solutions to our clients. We pride ourselves on providing exceptional service, innovative solutions, and fostering a collaborative work environment.
Position Overview : We are seeking a skilled and motivated Field Technician to join our team. As a Field Technician, you will play a crucial role in ensuring the smooth operation of our clients’ IT infrastructure. You’ll be responsible for on-site technical support, troubleshooting, and maintaining critical systems.
If you are passionate about technology, enjoy working in the field, and thrive in a fast-paced environment, we’d love to hear from you! Apply now and become part of the IT Link Now family.
Requirements
Responsibilities :
- Provide exceptional on-site technical support to clients.
- Troubleshoot hardware and software issues promptly.
- Install, configure, and maintain IT equipment, including servers, workstations, and networking devices.
- Collaborate with other team members to resolve complex technical problems.
- Conduct regular system maintenance and updates.
- Document all service activities accurately.
- Ensure compliance with security protocols and best practices.
- Reliable transportation, Driver's License.
Qualifications :
Benefits
Perks :
Salary : $40,000 - $65,000
