Demo

Quality Assurance Manager

IT Resources
Tallahassee, FL Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/25/2025

Responsibilities :

  • Manages the definition, implementation, and integration of quality principles and processes into the design and development of software and IT processes;
  • Oversees the User Acceptance Testing processes for the Project Management Office and its defined programs;
  • Ensures that quality methods and procedures are executed;
  • Ensures that products, applications, and systems comply with established quality standards and meet customer requirements;
  • Analyzes best-in-class processes and establishes customer satisfaction metrics;
  • Understands the interaction and relationship of business operations, operating systems, and network processes;
  • Champions the application of quality principles in business and IT processes through training, meeting and team facilitation, communication programs, and team building activities;
  • Researches, develops, and implements testing methods and procedures;
  • Creates and maintains an automation library and its relevant testing processes.
  • Monitors and reports on defects; and
  • Ensures that products meet the highest quality standards.

Education : A bachelor’s or master’s degree from an accredited college or university in Computer Science, Information Systems, or other related field, or four (4) years of equivalent work experience is required.

Certifications :

  • Process Improvement Methodologies and demonstrated proficiency in methodologies such as Lean Six Sigma or Kaizen, including a certification such as Lean Six Sigma Green Belt or Black Belt
  • Plus in consideration if they have Quality Assurance (e.g., International Software Testing Qualifications Board [ISTQB]) with Waterfall experience
  • Experience :

  • Minimum of seven (7) years in IT, with at least four (4) years in process engineering and two (2) years in project management;
  • Strong skills in mapping out business processes, identifying bottlenecks, and analyzing inefficiencies;
  • Familiarity with tools like Microsoft Visio, Lucidchart, or specialized business process modeling tools (e.g., Business Process Model and Notation [BPMN] software like Bizagi or Architecture of Integrated Information Systems [ARIS]);
  • Salary : $70 - $80

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