What are the responsibilities and job description for the IT Technician position at IT Systems Solutions?
We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest user satisfaction.
A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications and networks, including Windows and Mac OS. The ideal candidate will have great troubleshooting abilities and attention to detail.
We are looking for someone who is comfortable and confident in their technical knowledge and not afraid to admit what they don't know. Getting the problem solved with the help of the team is fine with the ultimate result of a happy client.
Responsibilities
- Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
- Check computer hardware (HDD, mice, keyboards etc.) to ensure functionality
- Install and configure appropriate software and functions according to specifications
- Develop and maintain local networks in ways that optimize performance
- Ensure security and privacy of networks and computer systems
- Provide orientation and guidance to users on how to operate new software and computer equipment
- Organize and schedule upgrades and maintenance without deterring others from completing their work
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
- Maintain records/logs of repairs and fixes via our PSA platform
- Identify computer or network equipment shortages and place orders
Skills
- Excellent diagnostic and problem-solving skills
- Excellent communication ability
- Outstanding organizational and time-management skills
- In depth understanding of diverse computer systems and networks
- Good knowledge of internet security and data privacy principles
Work Remotely
- No
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Computer networking: 2 years (Preferred)
- Technical support: 2 years (Required)
Ability to Relocate:
- New York, NY 10018: Relocate before starting work (Required)
Work Location: In person
Salary : $60,000 - $70,000