What are the responsibilities and job description for the Order Operations Associate position at iT1?
iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a dynamic, motivated, individual, to join our growing Operations team. iT1 has been recognized by the Phoenix Business Journal's "Best Places to Work" in Arizona for the past 12 years. This is a testament to the great team and culture we have here at iT1!
The position of Order Operations Associate is crucial to our business. In this role, you will be responsible for providing excellent support to our sales staff while acting as a liaison between them and our vendors. Tasks include completing purchase orders, invoicing, shipment tracking, handling of returns, reconciliation, AP/AR, among other duties. Experience working at a Value Added Reseller is a plus!
- Provide excellent support overall to help complete any requests and resolve potential issues
- Support the sales team by completing the order process within our internal systems
- Issue purchase orders to suppliers
- Invoicing of customers
- Receive vendor invoices
- Provide shipment tracking information to customers and Account Managers
- Work with the Accounting department to support accounts payable and receivable processes
- Work with sales staff and vendors to facilitate return requests
- Produce and distribute internal and external reports as needed
- Perform other duties as needed
Qualifications
- Completed High School Diploma/GED
- Excellent communication skills, both written and verbal
- Possess high-level organization and time-management skills
- The ability to work quickly and accurately in both independent and team situations
- Strong computer skills, including Microsoft Office and Excel, and the ability to learn new software
- Demonstrated consistency in values, principles, and work ethic
Physical Demands
- Sit at a computer for 8 hours per day
- Keyboarding for 8 hours per day
- Speaking (communicating information to clients/coworkers)
- Hearing Requirements (In person speech, telephone, other sounds)
Job Location
Hybrid if local - In office at the Tempe, AZ office - Tues/Thrs
- Insurance: Health Insurance, Vision, Dental, and Life Insurance
- Leave and Holidays: Paid Vacation, Paid Holidays
- Retirement: 401K Plan with company match (eligible after 1 year of employment)
- In-house fitness center
*iT1 is an equal opportunity employer. Employment decisions are made without regard to race, religion, sexual orientation, gender identity, national origin, disability status, veteran status, or other characteristics protected by law.
