What are the responsibilities and job description for the Order Operations position at Avnet US?
Who We Are: At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product’s lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology. Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what’s next at Avnet! Job Summary: Supports and coordinates request for quotation (RFQ) information for the program management team. Principal Responsibilities: Process quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers. Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics. Ensures that good customer relations are maintained, strong communications across the regions, and capture rate and profitability for assigned accounts. Maintains and updates electronic and/or hard copy records as required. Other duties as assigned. Job Level Specifications: Mastery knowledge of the job, practices and procedures, as well as how it affects the organization. Develops process improvement for a wide variety of tasks. Consistently works on highly complex problems requiring independent action and decision-making. Determines best course of action to resolve problems and makes recommendations for improvement. Work is performed under little or no guidance and assigned in the form of broad objectives. Significant creativity and ingenuity are expected to recommend solutions to complex problems and additional challenges. May act as informal team lead and/or coach less experienced team members. Frequent collaboration with management, external contacts and/or other teams. Coordinates efforts with other departments for optimal efficiency. May act as a point of contact for individuals internally and/or externally. Actions may impact the department and the organization. Errors may be difficult to detect and remedy and may require significant expenditure to resolve. Work Experience: Typically requires a minimum of eight years of related experience. Education and Certification(s): High School Diploma or equivalent What We Offer: Our employees work hard to live our values and help us grow. Our total rewards strategy supports Avnet’s ability to attract, engage, develop, and reward our employees, while promoting a diverse and inclusive environment. We offer competitive compensation and benefit programs — from time away and flexible working arrangements to programs supporting employee well-being and opportunities to give back to your community. Generous Paid Time Off 401K and Pension Plan Paid Holidays Family Support (Paid Leave, Surrogacy, Adoption) Medical, Dental, Vision, and Life Insurance Long-term and Short-term Disability Insurance Health Savings Account / Flexible Spending Account Education Assistance Employee Development Resources Employee Wellness, Leadership Development and Mentorship Programs Benefits listed above may vary depending on the nature of your employment with Avnet. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills. Avnet is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law. This policy of non-discrimination also applies to religious dress and grooming practices. Avnet will accommodate employee religious dress standards and grooming practices that do not result in undue hardship for the Company. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at (888) 994-7669. At Avnet, relationships matter. We are a global, FORTUNE® 500 technology solutions company with an extensive ecosystem that delivers design, product, marketing and supply chain expertise to customers at every stage of the product lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology. Working at Avnet, or one of our companies, means being a part of a global team; we work collaboratively and with integrity, and do business the right way. At every turn we partner together to help our customers, suppliers and teammates deliver what is next in technology distribution. Avnet Companies: Avnet Abacus Avnet Embedded Avnet Integrated Avnet Manufacturing Services Avnet Silica EBV Elektronik element14 Farnell Hackster.io Newark
