Demo

IT Technician

IT207 Inc
Windham, ME Full Time
POSTED ON 1/25/2025
AVAILABLE BEFORE 3/24/2025

Overview
We are seeking a skilled IT Technician to join our team. The ideal candidate will be responsible for providing technical support and ensuring the smooth operation of our IT managed clients. This role requires a proactive approach to problem-solving and excellent communication skills to assist users effectively. The IT Technician will work closely with various clients onsite and remotely to maintain or enchance their technology systems.

Responsibilities

  • Provide technical support for hardware and software issues accross vairous platforms, primarily windows desktops/server many vairous types of hardware.
  • Troubleshoot and resolve issues related to Windows operating systems, Office applications, and desktop support.
  • Monitor and manage firewall settings to ensure network security.
  • Monitor and manage various backup applications.
  • Document all support interactions using Remedy or similar ticketing systems.
  • Collaborate with team members to improve IT processes and user experience.
  • Conduct regular maintenance checks on IT equipment to ensure optimal performance.

Skills

  • Strong communication skills, both verbal and written, to effectively assist users at all levels.
  • Knowledge of firewall management and security protocols.
  • Familiarity with Microsoft Office Suite and desktop support practices.
  • Ability to document technical processes clearly in Remedy or similar systems.
  • Strong analytical skills to diagnose problems quickly and accurately.
  • Ability to multi task with various clients, hardware and software configurations.

Join our team as an IT Technician where you can leverage your technical expertise while contributing to a collaborative work environment. We look forward to your application!

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 20 – 40 per week

Benefits:

  • Flexible schedule
  • Paid time off

Compensation Package:

  • Bonus opportunities
  • Holiday pay
  • Hourly pay
  • Overtime pay

Schedule:

  • Monday to Friday

Ability to Commute:

  • Windham, ME 04062 (Required)

Ability to Relocate:

  • Windham, ME 04062: Relocate before starting work (Preferred)

Work Location: Hybrid remote in Windham, ME 04062

Salary : $20 - $25

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