What are the responsibilities and job description for the Restaurant Front of House Director position at Itameshi Albany?
Job Summary
We are seeking all positions in a new opening restaurant, and a dedicated and experienced Front of House Manager to oversee the daily operations of our casual dining establishment. The ideal candidate will have a strong background in the food industry, exceptional leadership skills, and a passion for providing outstanding customer service. This role is essential in creating a welcoming atmosphere for our guests while ensuring that the front of house staff operates efficiently and effectively.
Responsibilities
- Manage daily front of house operations to ensure a seamless guest experience.
- Supervise and train staff in customer service standards, food preparation, and shift management.
- Oversee kitchen management to maintain high standards of food quality and safety.
- Collaborate with the kitchen team to ensure timely food delivery and address any service issues.
- Develop and implement strategies for improving customer satisfaction and operational efficiency.
- Assist in budgeting and financial management to meet business goals.
- Handle guest inquiries, complaints, and feedback with professionalism and care.
- Maintain cleanliness and organization of the dining area to enhance the guest experience.
Skills
- Strong leadership abilities with experience in managing teams in a fast-paced environment.
- Excellent customer service skills with a focus on hospitality management.
- Knowledge of kitchen management practices, including food preparation standards.
- Proficient in budgeting and financial oversight within the food industry.
- Ability to effectively manage shifts and coordinate staff schedules.
- Strong problem-solving skills with a proactive approach to addressing challenges.
- Experience in casual dining settings is preferred but not required.
Join our team as a Front of House Manager and play a vital role in delivering exceptional dining experiences while fostering a positive work environment for our staff.
Job Types: Full-time, Part-time
Pay: $59,724.00 - $61,262.00 per year
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $59,724 - $61,262