What are the responsibilities and job description for the Pool Manager position at Itasca Country Club?
Description
We create experiences by blending unique hospitality offerings that are innovative, deliver approachable luxury and provide unforgettable moments. We are dedicated to creating an inclusive, welcoming environment where every guest feels a true sense of belonging.
The Pool Manager at Itasca Country Club oversees all operations of the pool facility, ensuring a safe, clean, and enjoyable environment for members. Responsibilities include supervising lifeguards and staff, managing pool maintenance, and running any programs that take place at the pool. Excellent leadership, organizational skills, and a current lifeguard certification are essential for this role.
Success Profile:
- Safety Oversight: Ensures all safety protocols are followed, from lifeguard vigilance to emergency response readiness. This includes maintaining current certifications for themselves and their team.
- Staff Supervision: Effectively leads and manages lifeguards, pool attendants, and other pool-related staff, ensuring high standards of performance and professionalism.
- Operational Management: Skillful in managing daily operations, including opening and closing procedures, water quality testing, and maintenance schedules to keep the pool in top condition.
- Member Satisfaction: Focuses on member experience, addressing concerns, and fostering a welcoming and inclusive environment for all club members.
- Communication: Excellent at communicating with members, staff, and club management, providing updates, and managing expectations regarding pool usage and policies.
Accountability:
- LMA (Leadership Management = Accountability)
- Safety & compliance
- Staff management
- Member experience & program coordination
- Facility maintenance
- Program management
Qualifications and Requirements:
- Lifeguard Certification
- CPR & First-Aid Certifications
- Several years of experience in pool management or a similar supervisory role in an aquatic setting.
- Previous experience in lifeguarding, swim instruction, or aquatic program management.
- Knowledge of pool chemistry, maintenance procedures, and water quality testing.
- Familiarity with pool equipment operation, maintenance, and troubleshooting.
- Willingness to commit to the time demands of the role, which can include early mornings, evenings, weekends
- Strong leadership skills with the ability to motivate and inspire team members to deliver exceptional service
- Excellent communication and interpersonal skills, with the ability and desire to interact professionally with customers, staff and colleagues
- Team player with a positive attitude who will present a positive image of the Club
- Proactively and effectively diagnoses, prioritizes and solves issues
- While not mandatory, a degree or coursework in Recreation Management, Sports Management, Physical Education, or a related field would be nice
Job Types: Full-time, Part-time, Seasonal
Pay: $18.00 - $21.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Morning shift
- Night shift
Ability to Relocate:
- Itasca, IL 60143: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $21
