What are the responsibilities and job description for the Program Manager (219) position at iTech AG?
Description
OVERVIEW
iTech AG is looking for a Program Manager to support our Federal Government Customer. This position provides the opportunity for significant client interaction by learning the client's business and becoming a trusted advisor. The ideal candidate will have previously led teams implementing a technology solution and have a proven track record of successful delivery leading to organic contract growth.
ROLES AND RESPONSIBILITIES
- Develop and submit a comprehensive Project Management Plan (PMP), including how the order will be executed, risk mitigation strategies, and stakeholder alignment.
- Maintain and update an Integrated Master Schedule (IMS) every 60 days.
- Provide Implementation Plans for data migration and other project-specific activities.
- Submit Weekly Activity Reports (WAR) to outline key activities, pending decisions, and recommendations for improvement.
- Deliver Monthly Status Reports (MSR), including financial details, hours worked, and additional requested information.
- Conduct quarterly project management reviews (PMRs) detailing cost, schedule, performance, and risk information.
- Maintain an up-to-date Staffing Plan, including tracking personnel onboarding, access requests, and other actions.
- Oversee resource allocation to ensure adequate staffing for ongoing and surge requirements.
- Monitor project risks and submit a Strategic Plan with outcomes, success metrics, and risk mitigation strategies.
- Identify and document root causes of project delays and provide solutions.
- Update Architecture Diagrams, Infrastructure Specifications, and Technical Design documents.
- Develop and implement Incoming and Outgoing Transition Plans to minimize service disruptions.
- Provide a Close-out and Transition Report at the end of the order, detailing historical metrics, SOPs, and after-action reviews.
- Facilitate stakeholder meetings, focus groups, and strategic planning sessions to ensure alignment with organizational goals.
- Provide regular updates to stakeholders and align project governance with organizational strategy.
- Track customer satisfaction and recommend improvements to enhance project performance and user adoption.
- Implement quality assurance measures to ensure deliverables meet required standards.
- Ensure deliverables comply with client and federal standards, including Section 508 accessibility requirements and FISMA security guidelines.
- Collaborate with the Facility Security Officer (FSO) to meet Public Trust clearance requirements.
- Adhere to the Quality Assurance Surveillance Plan (QASP) and meet predefined performance thresholds.
- Provide performance data and respond to quality assessments conducted by the client.
- Other duties as assigned
MINIMUM QUALIFICATIONS
EDUCATION AND CERTIFICATIONS
SECURITY CLEARANCE
Equal Opportunity Employer, including disability and veterans.
