What are the responsibilities and job description for the Desktop Support position at iTech US, Inc.?
Job Details
Desktop Support
Las Colinas, Irving TX /Midland TX/ HWY 80 TX /Big Lake TX
12 Months
Windows 10, Digital : Citrix Virtual Apps & Desktops, Desktop Management - Infrastructure Services (IS), ServiceNow
- Strong knowledge of desktop/laptop hardware
- Good knowledge of Win 10, Win 11 & MS Office
- Knowledge of Mac OS is preferred
- Understanding of daily operations and delivery processes
- Application / software installation and trouble shooting
- Knowledge / exposure on ticketing tools (Service Now)
- Windows system administration
- Strong Troubleshooting Skills
- Hardware, operating system & software knowledge of laptops, desktops & mobile devices, printers etc.
- Working knowledge of supporting computer peripherals, like printer, scanners and non-standard devices etc
- Understanding of active directory, networking
- Hardware, operating system & software knowledge
Education: At least a bachelor s degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems, or closely related field is required.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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