What are the responsibilities and job description for the Desktop Support position at iTech US, Inc.?
Job Details
Desktop Support Midland, TX 12 months Contract
Skills:
Technical/Functional Skills
- Infrastructural support to the end user clients by responding to all incoming service requests/incidents for PCs/laptops.
- The individual will support, install, and fix PCs, laptops, printers, scanners, mobile devices, and other computer assets in an organization.
- Updating ticket on IT service management tool with proper work notes.
- 5 days onsite work from office.
- Experience Required 4Years
Roles & Responsibilities
Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues. Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues. Remote support & troubleshooting of end user issues Windows OS, MacBook support
Education: At least a bachelor s degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems, or closely related field is required.
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