What are the responsibilities and job description for the Technical Delivery Lead position at iTechStack?
Technical Delivery Lead
Quick pointers: position is remote. It’s a techno PM Role
Need PMP / Scrum Certified,
Technical - Telecom industry Experience,
Products Experience - Flowone or (deployment/ installation of servers- open shift, vm ware, open stack, linings. Candidate should know how installation/commissioning is done. Should Understand all phases for deployment projects.
Experience : 15 years
Location: Remote
Candidate can be in US/ Canada/ LATM
Product: Flowone (important ..customer wants profiles with this product experience),
UIV,
SIV,
NORC,
NAC,
NetAct,
Roles Description & Main Deliverables – Technical Delivery Lead
Objectives
Oversee and ensure the successful completion of domain technical
deliverables in a project, owning the technical scope, cost, quality,
and schedule, working in close collaboration with project MS PM
Owns project tracking progress and ensures adjustments as needed
to keep the domain project on track.
Key Performance Indicators
- Project Milestones achievement
- Project(s) ASBL Cost adherence
- Project(s) Schedule adherence
- Minimizing critical programs issues/escalations to S&C leadership
- Customer satisfaction and Project satisfaction survey
- Demand planning accuracy and fulfilment for respective Domain
Projects
Main Deliverables
- Leads central and local technical delivery of own scope, in coordination with PM and when applicable with E2E TPM.
- Acts as primary technical interface and first escalation point within the project for relevant Domain Product and Delivery
issues.
- Responsible for Domain technical delivery, ensures delivery in line with committed Domain scope, timelines, key (revenue)
milestones, technical delivery costs vs ASBL and quality.
- Contributes/pushes for acceptance certification for all milestones as defined in the SOW / payment plan.
- Responsible for the adoption of DevOps blueprints that are available for the product(s) being implemented.
- Supports Care Handover and project closure with the PM and liaises with the Care contact pre and post project completion.
- Promotes the use of best practices and reusables for the project.
- Accountable for E2E SW Upgrade Service (SUS) deliverable for respective Domain.
- Align and support on delivery sign-off, PTA hand over and, acknowledge S&C Domain delivery plan, scope, cost, solution,
resources, risks & acceptance.
- Track the ASBL at all times & follow NCC process including mitigation plans and root cause analysis
- Approve time booking in MyERM and ensure cost adherence to ASBL.
- Ensures that resources adhere to quality standards during deployment.
- Responsible for Delivery Project Performance management reports and KPIs, for respective Domain.
- Attend Monthly Project review and responsible to present the Domain project deliverables and changes
Job Types: Full-time, Contract
Schedule:
- 8 hour shift
Work Location: In person
