Patient Access Representative

Job Title: Patient Access Representative
Location: 5051 Greenspring Ave, Baltimore, MD 21209

Responsibilities:

Billing/Financial:

• Collect co-pays and fees for facility and professional services, ensuring payment batches are balanced and closed daily.
• Verify patient insurance coverage and obtain necessary authorizations for facility and professional services.
• Assist patients in obtaining specialty referrals and communicate billing details to patients or guarantors.

Registration:

• Conduct patient interviews to gather accurate demographic and insurance information.
• Verify insurance and ensure proper billing and collections by obtaining authorizations.
• Register patients in computerized systems and prepare admission packets for providers.
• Schedule appointments and assist patients with necessary admission forms.

Medical Records:

• Maintain and update accurate medical records, ensuring charts are properly filed and accessible.
• Process medical records for release, following up on requests and ensuring confidentiality.

Charge Entry/Abstract:

• Review patient encounter forms for completeness and accuracy prior to entering charges into the billing system.
• Consult with providers for missing information and verify coding for charges.

Customer Service:

• Provide exemplary customer service by addressing patient and customer concerns with empathy and professionalism.
• Maintain patient confidentiality and ensure patient rights are respected in all interactions.
• Establish strong relationships with patients, co-workers, and other departments to maintain a positive organizational environment.

Requirements:

• Experience: 1-3 years of relevant experience in medical billing, insurance pre-authorization, or patient access roles.
• Education: Associate's degree or equivalent experience in a specialized field.
• Medical Terminology: Demonstrated knowledge of medical terminology obtained through formal training or previous experience.
• Other Skills:
• Strong communication skills and attention to detail.
• Ability to manage multiple tasks and prioritize efficiently.
• Empathetic and customer-focused approach to service.

Job Type: Contract

Pay: $20.05 - $20.91 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: On the road

Salary : $20 - $21