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Patient Intake Specialist

ITF Intrafusion Holding Corp.
The Woodlands, TX Full Time
POSTED ON 3/17/2025
AVAILABLE BEFORE 4/10/2025

Schedule : Monday - Friday 8 : 00 AM - 5 : 00 PM CST - Must live within 2 hours of The Woodlands, TX

The Patient Intake Specialist verifies insurance benefits for new patient referrals and re-verifies existing patient benefits as indicated by policy. Obtains pre-certifications, pre-determinations, and authorizations for services per insurance guidelines. Evaluates profitability of therapies and communicates issues.

Key Responsibilities

Manage work queue to department standards for productivity and quality.

Verifies insurance benefits for new patient referrals.

Re-verifies insurance benefits for existing patients.

Accurately evaluates charge and reimbursement estimates for infusion therapies.

Reviews all medical documentation against medical policy and initiates / obtains pre-determination, pre-certification, and authorizations as needed.

Follow-up on pending pre-certifications and / or pre-determinations until outcome decided.

Updates and maintains insurance and authorization information in billing software.

Obtains PCP referrals as needed.

Completes special projects as assigned.

Performs other job-related duties as assigned.

Minimum Requirement

Typically requires 1 years of related experience.

Education

High School diploma or equivalent

Critical Skills

1 years of related experience in a healthcare industry, preferably intake / patient access experience.

Proven experience and knowledge in insurance authorization and benefits verification.

Must be able to communicate effectively, both orally and in writing.

Must demonstrate an understanding of reimbursement practices including government program regulation and managed care contracting

Experience working in, and managing changing priorities, in a high volume, fast-paced work environment.

Excellent personal computing skills and a working knowledge of MS Office software

Maintains clear communication with customers regarding mutual expectations. Takes personal responsibility and accountability for correcting customer-service problems.

Additional Knowledge and Skills

Ability to work well as part of a collaborative team as well as independently.

Physical Requirements

Professional office environment

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please

Our Base Pay Range for this position

15.97 - $26.61

Salary : $16 - $27

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