What are the responsibilities and job description for the Veterinary Receptionist position at Ithaca Animal Hospital?
Ithaca Animal Hospital is growing and is seeking a Client Service Representative to join our reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a full-time position, with availability needed Monday-Friday. No weekends!
Full-time benefits and compensation:
- Compensation: $10-14/hour, based on experience and skillset
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program
- 401k options
- Pet care discounts
- Uniform allowance
Minimum qualifications and skillset:
- 1-3 years of client service experience
- Previous veterinary experience is preferred
- Proficiency in the following skills:
- Multitasking
- Computer skills
- Client communication
We are a busy, three-doctor practice that has been providing loving care for more than 50 years! Our entire staff understands the importance of relationships building and treats our patients and each other like family. Friendliness and an eagerness to jump in where needed are two important characteristics of our team. We work hard, are team-oriented, and do our best to ensure everyone enjoys their time at our practice. Multiple members of our staff have been with us for years, and we utilize our team to their fullest to ensure career satisfaction and continued growth. We are a full service, well-equipped, small animal practice that primarily provides general wellness, soft tissue surgery, and dentistry services. We have excellent room for growth and encourage lifelong learning.
APPLY TODAY to contribute your skills and passion to our mission of promoting the health and well-being of pets in our community.
Salary : $10 - $14