What are the responsibilities and job description for the Security Operations Specialist position at ITR Group?
We are looking for an experienced Security Operations Manager to lead our team and drive success in the alarm/low voltage industry. As a key member of our team, you will be responsible for coordinating daily service schedules, managing project installations, and overseeing order processing and inventory management.
Responsibilities:
- Plan and coordinate daily service schedules to ensure timely completion
- Lead project installations and manage timelines to meet customer expectations
- Develop and implement process improvements to enhance operational efficiency
- Build strong relationships with contractors and external agencies to ensure smooth project execution
- Provide technical support and training to customers and team members
- Serve as a mentor and coach to technicians, inspectors, and the service coordinator
Qualifications:
- MN PLT License (or willingness to obtain)
- Minimum of 5 years of experience in the alarm/low voltage industry
- Strong leadership and problem-solving abilities
- Excellent communication and interpersonal skills
- Proficiency in MS Office (Word, Excel, Outlook)
- Experience with QuickBooks is a plus
- Valid driver's license; company vehicle provided
What We Offer:
- Competitive compensation package
- Full-time position with medical, dental, and 401K with match
- Paid vacation
- Company vehicle provided
