What are the responsibilities and job description for the Senior FinOps Specialist position at iTrustCapital - Official Page?
Who We Are
Founded in 2018 by leaders across traditional and alternative finance, iTrustCapital is a digital asset investment platform that allows clients to buy and sell cryptocurrencies real-time, 24 / 7, through their retirement accounts.
We are an award-winning company and one of the largest crypto IRA platforms in the world. We strive to provide the best technology and experience possible for our clients who invest in cryptocurrencies using their tax-advantaged retirement accounts.
We believe one of the most important parts of an organization is the internal culture. We are a closely-knit team of innovators and game changers collaborating to make a positive impact through our technology. Together we celebrate our wins, learn from our experiences, and our employees feel like they are part of a fintech family.
What We Are Looking For :
We are seeking a detail oriented and analytical Senior Financial Operations Specialist to join our team. This role is crucial in ensuring the accuracy and efficiency of client transactions. The ideal candidate will have experience in financial operations and the ability to work collaboratively across departments to support our financial objectives.
What You Will Do :
- Process client transactions accurately and expeditiously
- Monitor transaction workflows, identifying areas of improvement
- Collaborate with finops, client services, and finance to troubleshoot transaction issues and ensure a seamless client experience
- Capable of handling high volume workload as well as managing multiple requests / issues from clients and in house team
- Responsible for adhering to internal guidelines
- Contribute to ad hoc projects, providing insights based on transaction data
What We Want :
Preferred Skills :
We’re a small-sized team that’s growing fast, so everyone who joins iTrustCapital has a direct impact on the direction and success of the company. Today’s hires will be tomorrow’s leaders. We strive for an open, flat, collaborative, work-hard-play-hard environment. We offer competitive compensation, medical, dental, vision, flexible work schedules and more.
The Fintech industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and our clients.
iTrustCapital is an Equal Opportunity Employer. iTrustCapital does not discriminate on the basis of race, ancestry, national origin, color, religion, gender, gender identity, age, marital status, sexual orientation, disability, veteran status, or any other protected classification under the law.