Associate Manager Dental National Communications

Location: Amherst, NY

Starting Salary: starting at $60,000 based on experience

The Associate Manager of Dental National Communications supports the Senior Manager of National Accounts for North America Sales to develop sales, provide business consultation to dealers; assist with developing marketing strategies for our authorized dealers. The position also provides communication to our authorized dealers for approved Ivoclar Vivadent Clinical programs/activities in order to exceed corporate sales/profit goals and objectives.

Essential Functions: 

• Develop and maintain a strong level of communication with key personnel within the authorized dealers, to understand the structure and operations for each. Communication liaison to all our dealer partners.
• Assist in all efforts related to achieving Ivoclar Vivadent goals, objectives, and timelines, which support growth of clinical product sales within all dealer accounts
• Support efforts to optimize participation, maximize potential and identify opportunities for future growth of all dealer programs to grow core business. To provide details on various initiatives that includes training, sales programs, etc. to the Ivoclar Vivadent Clinical Sales team to ensure alignment with the dealer's representatives.
• To evaluate all dealer initiatives to ensure return on investment. To track down intricate data to determine the outcome of an initiative.
• Provide updates on profitability and expense controls for various dealer initiatives.
• Each month to provide the dealer with their Performance Scorecard and to organize meetings to review performance for all North American Dealers.
• Work directly with Ivoclar Vivadent Territory Sales Managers regarding any issues with dealers: dealer stocking issues, products listed incorrected in their systems, images needed, etc.
  • Manage Marketing of Ivoclar Vivadent products with each dealer, to review each dealer's media guides and select the best options to help grow our core business.
  • To work with the Creative Team to create and facilitate all monthly and quarterly national dealer advertising.
• Manage and assist in facilitating dealer national sales meetings.
• Develop and communicate advertising to all authorized dealers in North America.
• To assist with tradeshows and dealer meetings, set up appointments and manage follow up items from these meetings.
• Manage dealer agreement contracts to ensure that the contracts are executed by all authorized dealers in North America.
• Manage Pricing levels for all dealers
  • Communicate pricing increases when appropriate
  • Manage all the levels of pricing for each dealer
• Manage and facilitate all new product launches with dealers, providing all information for set up and launch. Ensure that new products are being stocked.
• Manage all quarterly specials and communicate to dealers.
• Work as a team to ensure open house education programs provide a return on investment
  • Handle logistics for our dealer reps to include facilitation and management during time spent at Ivoclar Vivadent.
• Manage and communicate any Recall/Safety Notices we may have with the dealers.
• Manage all media invoicing, to make sure we are within our budget.
• Manage discontinued product communications.
• To help facilitate returns from the dealers.

Your Qualifications: 

• 2-4 Years of Sales/Marketing/Customer Service dental product experience.
• SAP, Excel, PPT experience.
• Excellent motivational, interpersonal, organizational and communication skills.
• Ability to travel as needed, to include participation in major meetings, dealer planning sessions and sales meetings.
• Commitment to strive for advancement with the ability to increase future travel to 10-15% is an expectation of this position.

Let's achieve our goal together.

If you are looking for a job where you can contribute actively, develop personally and professionally and make a lasting difference then this is the right place for you. As an international family business with a long-term perspective, we know that it is our around 3600 employees that are the key to our success. Let's achieve our goal together: Making people smile.

Ivoclar is committed to Equal Employment Opportunity and Affirmative Action and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, sexual orientation, gender identity or any other protected characteristic. Ivoclar will not discriminate against persons because of their disability and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. We will also make reasonable accommodations during the interview and selection process.

Salary : $60,000