Clinical Specialist

We’re looking for a Clinical Specialist to be a member of the US clinical support team. In this role, you are responsible for providing clinical and technical expertise and support of the sales process to colleagues, current customers and/or new customers.

Your responsibilities as the Clinical Specialist will include:

• Acquire the knowledge and become a SME of ivWatch, it’s products, iv infusion and vascular access practice 
• Provide educational training, clinical process, and procedures ranging from one-on-one sessions to group facilitation across all clinical settings and facilities
• Integrate into all accounts, builds trust and relationships, and establish strong rapport with customers. Nurture the existing KOL relationships and build new KOLs
• Provides medical professionals with sales support, information, and training on the use of ivWatch products through staff education, in-services, and technical troubleshooting
• Use clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage with regular ongoing support
• Develop and maintain an in-depth knowledge of assigned accounts and customers
• Conducts evaluations, implementations and ongoing support within all accounts
• Provides sales support, clinical in-services, training, and guidance to current or potential customers
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors
• Attend trade shows where new products and technologies are showcased and conferences to meet other sales representatives and clients and discuss new product developments
• Comply with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments
• Maintains positive and cooperative communications and collaboration with all levels of employees and customers
• Document all activities, communications, and planned activities in the company’s CRM and update it daily 
  
  

To be a successful candidate, we look for:

• Bachelor's degree in nursing or equivalent with an R.N. designation
• Strong clinical and industry background with an in-depth understanding of iv IV therapy 
• Teaching and technical device training education experience  
• Ability to positively represent company and build strong relationships 
• Excellent organizational, time management and prioritizing skills
• Excellent interpersonal, mentoring, verbal, written and presentation skills
• Demonstrated capability of building strong working relationships with internal/external customers
• Ability to work an unpredictable schedule that may occasionally change on short notice due to schedule changes or delays
• Accustomed to tight deadlines and managing multiple tasks with a strong sense of urgency
• Self-motivation, taking on additional responsibilities without being asked and managing priorities with minimal supervision 
• Willing to work the hours needed to complete the tasks and travel extensively, approximately 60 - 75% of time as needed
  
  

Powered by JazzHR

bCtTXAcChW