What are the responsibilities and job description for the Patient Care Coordinator position at IVY FERTILITY?
Job Details
Description
Utah Fertility Center’s Pleasant Grove location is hiring a full-time Patient Care Coordinator to join our team! This is an opportunity to work in the innovative and exciting field of fertility and be a part of an extraordinary and committed staff.
Our front office team members play a crucial role in facilitating the smooth operation of our facilities by providing administrative support and ensuring a positive patient experience.
This position includes but is not limited to the following responsibilities:
- Greeting patients and visitors.
- Handling incoming phone calls, providing information, and directing calls to the appropriate team members.
- Collecting patient payments.
- Scheduling appointments for patients, and rescheduling appointments as necessary.
- Ensuring patient information is accurate and up-to-date.
- Handling administrative tasks.
- Following privacy regulations such as the Health Insurance Portability and Accountability Act (HIPAA).
- Keeping the reception area clean, organized, and presentable for patients and visitors.
Qualifications
We are looking for a candidate with customer service experience. Medical office experience is preferred but not required.
