Senior Revenue Cycle Business Partner - Vendor Management

State of Location:

New York

Position Summary

At Ivy Rehab, we're "All About the People"! As a Senior Revenue Cycle Business Partner – Vendor Management. you will play a crucial role in our mission to help enable people to live their lives to the fullest.

The Senior Revenue Cycle Business Partner – Vendor Management is a self-driven, independent individual who can handle multiple concurrent projects, has a passion for process improvement specifically thru automation and technology, and has experience in healthcare Revenue Cycle. This is a critical role that drives automation and technology across all RCM functions including CBO, Credentialing, Authorization/Verification and Mergers/Acquisitions. Additionally, you may also assist Operations/Front Office and corporate Support Service teams with automation projects and provide project management support. Excellent verbal and written communication skills, professionalism and strong organizational skills are key to success in this role.

Join Ivy Rehab’s dedicated team where you’re not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.

Job Description

The Senior Revenue Cycle Business Partner – Vendor Management is responsible for the oversight and management of our RCM vendors, including maintaining working relationship with vendor representatives, ongoing optimization of vendor services and ensuing adherence to contracts/SOWs. You will be the driving force for Ivy in finding and implementing new vendors and technologies to support a scalable Revenue Cycle process as Ivy continues to grow and expand. You will be continually sourcing and vetting new vendors to identify opportunities where Ivy can leverage automation and technology to supplement or replace manual workflows. Additionally, ongoing collaboration with RCM teams to review help identify areas of opportunity where automation can be used to eliminate or streamline manual processes thru RT enhancement, RPA, AI and/or ML will be a large part of your success in this role. The Senior Revenue Cycle Business Partner – Vendor Management will report directly to the Revenue Cycle Director - Support Services.

Your Responsibilities Will Include

• Direct oversight/management of the Systems Specialist team and the Medical Records team to ensure all team KPIs and objectives are meeting in a timely and efficient manner.
• Serve as the liaison and SME for our RCM Vendor/partners, including but not limited to:
• Waystar
• Moonlight
• Sphere
• Aurora Healthcare
• CareCredit
• Ongoing review of current Vendors for optimization opportunities (including RPA/BOT/AI development), issue resolution and troubleshooting, and ensuring adherence to contract and contracted KPIs.
• Monthly review and approval of Vendor invoices ensure they are billing in compliance with contracts and identify any invoice errors related to volume, pricing, etc.
• Raintree optimization, automation and maintenance – work closely with Ivy teams to identify areas of opportunity, ensure processes are working as expected, troubleshoot and submit RT support cases as needed.
• Legacy Medical Records Solution (Vault) – oversight of the MR team (Ivy teammates as well as consultants/venders) and processes to ensure the accurate and timely transfer of all legacy EMR system’s data to the Vault. Assist with troubleshooting issues, updates and training related to the Vault. Communication with Legacy EMR teams to facility the data extraction and transfer of data to the Vault
• Continually review, vet and source new vendors to replace or augment manual process with automation/technology.
• Manage new vendor onboarding process from end to end including due diligence, contract review/signing, implementation, and training.
• Perform other duties as assigned.
  
  

To Excel In This Role, You Should Possess

• Excellent computer skills, with strong emphasis on Excel
• RPA/Bots, AI and Machine Learning knowledge
• Project Management experience
• Critical thinking, analytic, and strategic mentality
• Ability to manage multiple priorities and concurrent projects.
• Team player who can also work independently.
• Self-driven
• Excellent verbal and written communication skills
• Strong attention to detail with a quality-focused mindset
• Experience in a Healthcare revenue cycle preferred.
• Open availability M-F 8am – 6pm ET
  
  

Why Choose Ivy?

• Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
• Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
• Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans and paid holidays.
• Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) and educational partners for continuous learning.
• Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
  
  

Compensation for this role ranges from $90,000.00 - $100,000.00 based on experience.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

ivyrehab.com