What are the responsibilities and job description for the Federal Work Study - IT Support - Anderson position at Ivy Tech Community College?
To provide technical assistance to staff and customers on hardware and software related issues.
Pay Rate: $15/hr.
IT Intern Job Responsibilities/ Duties
- Provide technical assistance to staff and customers on hardware and software-related issues
- Install, configure, and troubleshoot computer systems, hardware, and software
- Monitor system performance and troubleshoot any issues
- Follow established procedures and processes for computer maintenance
- Provide training and support to team members on the use of computer systems and software
- Perform system backups and maintain accurate records
- Research and recommend solutions for technical problems
- Troubleshoot phone system and printers
Information Technology (IT) Intern Requirements and Qualifications
- Certificate or Higher in Computer Science, or related field
- Knowledge of computer systems and software including Microsoft 365
- Knowledge of network and system security
- Familiarity with hardware and software installation
- Excellent problem-solving and troubleshooting skills
- Strong communication and customer service skills
- Able to work independently and as part of a team
- Able to learn quickly and adapt to changing technology
- Knowledge of Windows OS
General Requirements
- Completed FAFSA on file demonstrating unmet financial need.
- Maintain a minimum of 6 credit hours of enrollment in eligible courses per semester of participation.
- Maintain an aid-eligible Satisfactory Academic Progress (SAP) status.
- Actively pursuing a college credential, preferably in Computer Science, Data Analytics, Software Development, or a comparable Information Technology program.
Length of Internship or amount of hours needed
8 to 10 weeks, but willing to meet programs hour requirements
Internship Schedule of hours
Flexible hours between 8:00 am- 4:00pm Monday- Friday
Pay Rate: $15/hr.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.
Salary : $15
