Secretary - Academic Affairs (Dual Credit & Early College)

Provide administrative support to the Director of K-14 Initiatives: Dual Credit and Early College, the Assistant Director of Early College Programs, Assistant Director of Early College CTE Programs, and cursory support to Director K-14 Engagement and Transition (VCES) when applicable for dual enrollment activities. May also offer clerical support to Academic Affairs Department. Support dual credit and early college programing that offers stackable credentials resulting in an Ivy Tech credential prior to graduating high school.

Major Responsibilities

• Knowledgeable about College's academic degrees and pathways for K-12 high school/career center students
• Research, track/monitor and report high school/career center student's completion of a College credential: CT, TC, AS, AAS. (supporting Academic Affairs Dual Credit Completion metric)
• Knowledgeable about DualEnroll platform including but not limited to the Student components but additionally the Dual Credit Teacher tasks (supporting Dual Credit Director and Program Chairs/Content Experts)
• Research, track/monitor and report teacher's status of assigned tasks (supporting Dual Credit Director and Program Chairs/Content Experts)
• Perform secretarial duties of any combination utilizing knowledge and experience.
• Position is responsible to process, monitor, troubleshoot, and support the dual credit application, dual credit courses, course prerequisites, registration, dual credit withdraws, and overall student record related data processes.
• Maintain academic records and research data by utilizing Admissions, Registrar and Assessment functions in Banner; MS Office software, Google Drive, Parchment, Knowledge Assessment (EdReady) and other software platforms in compliance with Ivy Tech Community College policy.
• Provide high school and career center student support with research, as needed.
• Generates reports in Newt, Banner, and Knowledge Assessment (EdReady).
• Process and respond quickly, efficiently and thoroughly to a large variety of information requests in a positive and professional manner.
• Provide good quality customer service, such as: greeting visitors, answering phone inquiries and responding to email inquiries in a timely, courteous, and professional manner.
• Develop and maintain appropriate relationships with external visitors, guests, students, school and career center partners and internal college staff, faculty, and college leadership.
• Correspond with area K-12 school and career center partners via email, phone, Zoom conferencing and face-to-face communication, as needed.
• Assist with planning, coordinating, and supporting Dual Credit, Early College meetings and events, including K-14 Engagement and Transition (Dual Enrollment) activities and events.
• Responsible for standard office duties: sort, file, and scan records; perform mail merges; proofread and edit documents; sort and distribute mail and make necessary photocopies.
• Use Higher Markets to enter orders and track purchases.
  
  

Other Responsibilities: The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA) and professional standards.

Full-time, benefits-eligible position with no enrollment waiting period. Excellent benefits include:

• Medical insurance, dental insurance, vision insurance, life insurance, spouse/child life insurance, long-term disability, short-term disability, as well as other voluntary benefits
• Retirement plan with 10% employer contributions, no match necessary and no waiting period for enrollment, does have a 2 year vesting period
• Employer contribution to Health Savings Account (with Choice Plan medical insurance)
• Free Ivy Tech tuition for employee, spouse, and dependents
• For those pursuing higher degrees, Tuition Reimbursement at other institutions.
• Eligible employer under the DOL Public Service loan forgiveness program.
• Opportunities for professional development
• Paid time off: Vacation and Sick time accrued biweekly
• Paid holidays: 8 days plus winter break between December 25th and January 1st
  
  

Minimum Requirements

High school diploma or HSE. Associate or higher degree with advanced administrative office training.

Two years work experience in administrative support and working with diverse populations. Experience in an education or higher education environment a plus.

Previous Experience With Banner/Ellucian Student Information Systems Preferred.

Strong computer skills and working knowledge of MS Office software, specifically Microsoft Word, Excel, Access, Outlook, and PowerPoint. Google knowledge and experience a plus.

Excellent customer service skills and professional conduct in dealing with the public, including but not limited to students, parents, K-12 educators and administrators, faculty, staff, and college leadership.

Must possess good communication skills, written and verbal.

Demonstrate a positive attitude, be dependable, and detail oriented. Ability to proofread and edit materials.

Must be a team player, have initiative and be able to work independently without supervision/ on occasion.

Ability to follow detailed oral and written instructions.

Professional appearance and demeanor. Must be able to maintain confidentiality.

Must have dependable and reliable transportation.

Other Requirements

Selected candidate for employment will be subject to pre-employment background checks, including criminal history check, and any offer of employment will be contingent upon that outcome.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.