What are the responsibilities and job description for the Student Work-Study: Student Assistant – Advising position at Ivy Tech Community College?
Student Work-Study: Student Assistant – Advising
Federal Work-Study positions are part-time positions hired each semester and are for current Ivy Tech students.
The Student Assistant Work-Study plays a critical role in supporting the advising team and enhancing the overall student experience. This position is ideal for students who wish to develop strong administrative, communication, and customer service skills while contributing to the success of their peers. The student assistant will provide clerical and administrative support, assist with scheduling and organizing events, and help students navigate advising processes.
Federal Work-Study positions are part-time positions hired each semester and are for current Ivy Tech students.
The Student Assistant Work-Study plays a critical role in supporting the advising team and enhancing the overall student experience. This position is ideal for students who wish to develop strong administrative, communication, and customer service skills while contributing to the success of their peers. The student assistant will provide clerical and administrative support, assist with scheduling and organizing events, and help students navigate advising processes.
MAJOR RESPONSIBILITIES
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Appointment Scheduling & Coordination:
- Help students schedule appointments with academic advisors, ensuring proper documentation and follow-up.
- Assist with the coordination of group advising sessions or workshops, including preparing materials, sending reminders, and ensuring student participation.
- Provide reminders to students regarding upcoming appointments, deadlines, or required actions.
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Student Support:
- Greet students and visitors in a friendly and professional manner, providing excellent customer service.
- Direct students to appropriate resources or departments for additional academic or student support services.
- Assist in tracking student progress, helping them understand their degree requirements, and referring them to the appropriate advisor when needed.
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Office Organization & Clerical Tasks:
- Maintain tidy and organized office spaces, ensuring all advising materials are up to date and accessible.
- Prepare and distribute newsletters, flyers, or event announcements about advising events and services.
- Assist with data entry and organization of advising-related materials, including academic policies, degree worksheets, and other student resources.
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Special Projects & Event Support:
- Help with the coordination of special projects, such as orientation sessions, advising fairs, or workshops on academic planning, major selection, and transfer processes.
- Provide support for advising office outreach efforts, including creating promotional materials and managing event logistics.
Qualifications:
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Education:
- Currently enrolled as a student at the college, with work-study eligibility.
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Experience:
- No prior experience is required, though customer service or office support experience is a plus.
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Skills:
- Strong organizational skills and attention to detail.
- Excellent interpersonal and communication skills, with a positive and approachable attitude.
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to maintain confidentiality and handle sensitive student information.
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Personal Attributes:
- Friendly, professional, and customer service oriented.
- Reliable and punctual with strong time management skills.
- Willingness to learn about advising processes
- Ability to work independently and as part of a team in a dynamic, fast-paced environment.
Working Conditions:
- This is a part-time, work-study position for students currently enrolled in the college.
- Work hours are flexible, typically during office hours 8:00 AM to 5:00 PM, (Monday through Friday). We will work around your class schedule.
Starting Salary Range: $15.00 per hour
Classification: Work Study
Minimum Federal Work Study Qualifications:
- Must have a high school diploma or GED.
- Student must have completed current FAFSA on file demonstrating financial need.
- Maintain a minimum of 6 credit hours of enrollment in eligible courses.
- Maintain an aid-eligible Satisfactory Academic Progress (SAP) status.
- Student cannot have any incomplete financial aid requirements.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.
Salary : $15
