What are the responsibilities and job description for the Administrative Assistant - iWorQ position at iWorQ Systems?
Company Overview
We are looking for an Administrative Assistant to assist our internal teams. iWorQ is a fast-growing Software as a Service (SaaS) company in Logan, Utah. We are the leading provider of business-critical workflow software that runs the day-to-day operations of nearly 2,000 city and county governments across all 50 states.
Responsibilities
- Answer customer inquiries, route phone calls, and provide support for software applications
- Assist with iWorQ software, reports, task management, ticket reporting, and documentation
- Manage scheduling for team meetings, one-on-one meetings, and maintain notes of all meetings
- Act as a liaison between the Sales and Implementation teams
- Ensure clients are moving through the setup process on time and correctly
- Ensure efficient work in a fast-paced environment
Qualifications
- 2 year office administration experience
- Excellent communication and organization skills
- Proficient in Microsoft Office
- CRM (Pipedrive) experience
- Ability to quickly learn new software
Compensation and Schedule
- Full-time, 40 hours/week
- Monday through Friday
- Must work onsite in Logan, Utah
- Pay: $14-$17 per hour (DOE)
Benefits
- Health insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid maternity and paternity leave after 12 months
- Roth IRA contribution matching program
- Free Snacks & Drinks
About Us
In 2001, iWorQ was the first company to offer a SaaS solution to city and county governments. Now, iWorQ is the leading provider of business-critical workflow software that runs the day-to-day operations of nearly 2,000 city and county governments across all 50 states. Our team continues to innovate for the tens of thousands of government employees using iWorQ today, with over 20 highly configurable software applications you can access on any web-based device. iWorQ helps cities and counties manage everything from permitting, planning & zoning, code enforcement, licensing, work orders, inspections, fleet and fuel tracking, pavement management, backflow prevention, stormwater management, facility management, and more.
Using iWorQ's software, city and county employees can better maintain their infrastructure, manage time and resources, and serve and engage citizens to keep communities vibrant and healthy, regardless of size. 100% of iWorQ's software applications are securely hosted on AWS GovCloud. iWorQ's dedication to customers shows through with its world-class NPS of more than 80.
Learn more about iWorQ at iworq.com
We are an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected by law.
Salary : $14 - $17
