Join our Information Technology team as Network Engineer 2, where you will be a key player in supporting our workforce and technology. Reporting to the Senior Manager of IT Operations, your duties include installation and upkeep of IT Infrastructure across various locations including cloud environments. You will be responsible for providing technical support, asset management and ensuring IT Infrastructure operates efficiently. 

What You’ll Do

• Install and maintain IT Infrastructure including servers, networks, and storage systems. 
• Develop and implement plans for network monitoring, expansion, and disaster recovery. 
• Secure systems with relevant standards and regulations for compliance. 
• Respond and route technical issues for the Network Operations Center (NOC). 
• Troubleshoot, diagnose and resolve technical issues. 
• Documented resolutions and analyze trends for ways to prevent future problems. 
• Provide help desk support and proper route requiring escalations to appropriate teams. 
• Evaluate technology risks and effectively communicate them. 
• Manage and monitor internal assets to ensure accurate inventory records. 
• Support IT operational projects. 

What You’ll Need to Succeed

• At least 2 years of hands-on experience with cloud technologies and network systems. 
• Practical experience in Microsoft Server Systems, Microsoft 365 and Microsoft Entra. 
• CCNA, CCNP, Network or Security certification is a plus. 
• Ability to understand network protocols, hardware, and software.  
• Ability to troubleshoot and resolve network issues. 
• Creative thinker and problem solver. 
• Ability to communicate technical information both verbal and written. 
• Ability to comprehend technical manuals and procedural documentation. 
• Detail-oriented with strong organizational skills.