Network Engineer

Description

The most prestigious lending institutions entrust Zwicker & Associates, P.C. to protect their legal interests throughout the country. Zwicker & Associates P.C. is a national creditor rights law firm whose focus on ethics, compliance, and assertive representation of our clients’ interests makes us the industry leader in debt collection. Since our founding in 1991, Zwicker has carefully expanded its operations to include 38 offices all across the country and over 1000 employees. Zwicker represents original lenders in a variety of consumer and commercial recovery and litigation efforts. Zwicker is headquartered in Andover, Massachusetts, and maintains office locations throughout the United States.

We are looking for a Network Engineer in Andover, MA. This team is responsible for provisioning, integrating, and daily operation of critical systems used to support our Production, Disaster Recovery, and test environments.

The ideal candidate will

• Play a key role with network and security daily operations, including network troubleshooting, firewall changes, security auditing, and vulnerability management.
• Work with senior network and security engineers to implement large-scale improvement projects, including the deployment of new tools and services.
• Assist with onboarding new clients, including environment provisioning, customer connectivity, service integration, and security configuration.
• Provide production infrastructure support for our large and complex base of live clients.
• Manage, monitor, and troubleshooting systems with strong focus on continuous improvement.
• Write basic SQL queries to perform light database administrative tasks.
• Support third party infrastructure applications and services, such as Citrix XenApp, file transfer, and job scheduling.
• Adhere to CRD technical standards, policies, and procedures.
• Collaborate with business and software teams to create/streamline/automate support processes.
• Have a deep appreciation of why IT security is important to our company and our customers.
• Participate in incident response and troubleshooting efforts as issues arise.
• Participate in periodic weekend maintenance rotation.
  
  

Requirements

• Operational experience on an infrastructure/systems administration team supporting mission critical production systems in a Hybrid Windows and Linux environment
• Experience with Amazon AWS Network services
• Experience with VMWare vSphere
• Competency with SAN operations
• Experience building and delivering IT systems with a high degree of quality.
• Experience in network design and config of firewalls, switches, routers, and other networking devices.
• Knowledge of basic network architecture concepts (zones/DMZ, VLANs, segmentation, subnetting. LAN/WAN).
• Strong understanding of network services (ex: DNS, DHCP, ARP, TCP/IP stack).
• Good working knowledge of basic firewall configuration concepts (ACL, NAT/PAT, routing statements, ports, protocols, VPNs)
• Experience collecting and analyzing packet captures using tools like Wireshark.
• Basic understanding of dynamic routing protocols a plus.
• Experience with Cisco ASA, Palo Alto and Checkpoint a plus.
• Experience working with various security, identity management, and vulnerability management tools, such as SIEMs, IDS/IPS, DLP, anti-virus and access control systems.
• Experience with PowerShell is desired, and experience programming using APIs and version control systems a plus.
• Practical experience working with DevOps tools like Rundeck, Ansible, Chef, Puppet
• Practical experience working with SSL/TLS certificates and basic understanding of cryptography concepts.
• Ability to aid with monthly vulnerability reviews and patch management.
• Good understanding of various Microsoft technologies – Active Directory, Group Policies, IIS, WSUS, SQL Server, DFS, NTFS etc.
• Experience with some web / application server technologies (ex: Apache HTTPD, IIS, Tomcat, JBoss,
• Java Virtual Machine, Weblogic, and WebSphere).
• Bachelor’s degree in a technical or analytical discipline such as Computer Science, IT, MIS/CIS,
• Engineering, Financial Engineering, Science, Economics, Mathematics or Statistics.
• 5 years of experience working with various core infrastructure and web technologies.
• 5 years with MS Windows Server system administration or application server support with experience patching and testing systems.
• 5 years of experience working in critical production environments.
• 2 years exposure (work or academic) to networking or security systems and concepts.
  
  

Physical Qualifications

• Be able to lift five pounds or greater
• Be able to sit 90% of the work day at times
• Be able to bend at the waist and be mobile when needed
• Be able to read and comprehend position specific documents and correspondence
• Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
• Be able to operate a computer, phone, or equivalent device
• Be able to complete a minimum of a 40-hour flexible workweek schedule
  
  

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full time, full benefit position. Benefit package includes medical, vision, and dental insurance, long term disability insurance, life insurance, compensated time off, paid holidays and 401K with match. No phone calls, No agencies, EOE, drug free workplace.

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