What are the responsibilities and job description for the Customer Service Representative position at J.A. Bertsch Heating & Cooling LLC?
JA Bertsch Heating and Cooling is seeking a relational, empathetic and driven CSR Dispatcher to join our Home Team!
Do you take pride in your work? Are you fast, efficient and friendly? Do you consider yourself a "people person" and have dynamic communication skills?
If so, we look forward to hearing from you!
Responsibilities Include:
- Answer incoming calls and make outgoing calls.
- Schedule membership appointments.
- Set up new customer accounts.
- Dispatch and debrief our Service Technicians.
- Manage schedule flow and adjust schedule as needed.
- Make confirmation calls for appointments.
- Other misc office duties
Benefits include (but are not limited to):
- Fully Paid Medical, Dental, Vision Insurance. Buy up options available.
- Paid Life Insurance at 15K.
- 401K with Match.
- Paid PTO.
- Paid CPR Training.
- 7 paid holidays a year off
- And Much More....
Pay: $19 hour
Join our JA Bertsch Home Team in a dynamic work environment! Contact us today @ angelab@jabertsch.net or call 208-254-2357.
Job Type: Full-time
Pay: $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Shift:
- Day shift
Application Question(s):
- Are you willing and able to pass a drug screen test and background check?
Experience:
- Customer Service: 2 years (Required)
Ability to Commute:
- Coeur D Alene, ID 83815 (Required)
Ability to Relocate:
- Coeur D Alene, ID 83815: Relocate before starting work (Required)
Work Location: In person
Salary : $19