What are the responsibilities and job description for the Customer Service Representative - Commercial Lines position at J & J Staffing Resources?
Responsibilities
Process and manage producers' and customers' requests for quotes, renewals, endorsements, claims, audits, new business, and other policy information in a prompt and efficient manner.
Gather and evaluate information to market and quote new business, additional lines, and renewal policies on behalf of agency prospects and customers within defined time periods.
Receive, review, and process renewals on a timely basis, including holding monthly review meetings with the producer.
Required Skills and Qualifications
Possess a Property and Casualty License (New Jersey preferred, Pennsylvania accepted).
3-5 years' experience in customer service or a related field.
Excellent oral and written communication skills.
Able to meet deadlines and maintain attention to detail.
Keep a pulse on the job market with advanced job matching technology.
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