What are the responsibilities and job description for the Administrative Support Specialist - Customer Service position at J. Morrissey?
Administrative Support Specialist
Pay : $20–$21 / hr
Location : Glastonbury, CT
Type : Temp-to-Hire
This role is ideal for a customer service oriented administrative professional who isn’t afraid to handle tough conversations. Job will start off by catching up on a backlog of out of date files and making outbound calls to update information before moving into a more administrative position. In-depth training will be provided.
Responsibilities
Make outbound calls to verify information listed in files
Update and maintain accurate file records in the system
Document detailed notes for each call in the computer system
Handle challenging phone interactions with professionalism and resilience
Assist with general clerical tasks to support office operations
Qualifications
2 years in phone based customer service work
Strong administrative and organizational skills with attention to detail
Professional phone presence
INDA
Salary : $20 - $21
