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Student Support Services Administrative Specialist

J. Sargeant Reynolds Community College
Richmond, VA Full Time
POSTED ON 4/18/2025
AVAILABLE BEFORE 6/14/2025
Posting Summary

Working Title
Student Support Services Administrative Specialist

Role Title
Admin and Office Spec III

Role Code
19013-SW

FLSA
Nonexempt

Pay Band
03

Position Number
283W0540

Agency
J. Sargeant Reynolds Community College

Division
J. Sargeant Reynolds Community College (Div)

Work Location
Richmond (City) - 760

Hiring Range
Salary commensurate with experience; $17.38 - $17.94

Emergency/Essential Personnel
No

EEO Category
N-No EEO-4 Reporting

Full Time or Part Time
Part Time

Does this position have telework options? -Telework options are subject to change based on business needs-
No

Does this position have a bilingual or multilingual skill requirement or preference?
No

Work Schedule
Schedule as assigned by supervisor.

Sensitive Position
No

Job Description


Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to ensuring that we hire and retain a highly skilled, diverse, and culturally competent staff at all levels of the organization. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.

Student Support Services helps Reynolds Students get connected to federal, state, local, and institutional benefits and resources, by screening students for benefits and working with them through the application process for those benefits. Connecting more students to benefits will help mitigate or remove the effects of external variables that may inhibit a student’s ability to perform in the classroom, or otherwise persist at the College.

This role serves as the Records Manager of the department and ensures the office functions in a professional and effective manner. Assist with clerical, data entry and receptionist needs of the office. Serves as first point of contact for inquiries from the community. Provides customer service to the public, college personnel and students.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.



KSA's/Required Qualifications
Working knowledge of administrative & office support and basic bookkeeping principles.
General knowledge of office management.
Working skills in the operation of automated office equipment.
Demonstrated ability to manage, prioritize and make independent work processing decisions. Demonstrates ability to utilize PC and current software programs.
Demonstrates ability to perform office support functions in a busy office environment.

Additional Considerations

Operation of a State Vehicle
No

Supervises Employees
No

Required Travel
Travel between campuses, as needed.

Posting Detail Information

Posting Number
WGE_2484P

Recruitment Type
General Public - G

Number of Vacancies
1

Position End Date (if temporary)

Job Open Date
04/11/2025

Job Close Date
04/30/2025

Open Until Filled
Yes

Agency Website

Contact Name
Reynolds HR

Email
HR@reynolds.edu

Phone Number
(804) 523-5249

Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:

Additional Information

Background Check Statement Disclaimer

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/



EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement
The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Salary : $17 - $18

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