What are the responsibilities and job description for the Jr Network position at JÖST?
Job Description
We are seeking a highly skilled Junior Network and Computer Systems Administrator to support the AOC Weapons System Tier 2/Tier 3 support to the AFSOC/Unit Operations Centers.
This is a full-time position on-site in Hurlburt Field, FL. The position requires a shift schedule (occasional weekend/holiday shifts).
Key Responsibilities
- Support the C2MS contract to provide Tier 1 Support for AFSOC Units and Operations Centers.
- Provide database, server, network, mobile device, radio, and client administration, operations, maintenance, engineering support, client support, network monitoring, software configurations, servers, switches, routers, firewalls and perform daily systems monitoring, patch/software management, as well as tech refreshes and upgrades.
- Support the application of systems analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional specifications.
- Support the design, development, documentation, analysis, creation, testing or modification of computer systems based on and related to user or system design specifications.
- Responsible for resolving IT hardware and software infrastructure issues through the application of systems analysis techniques and procedures to ensure appropriate functions.
- Ensure AFSOC's Patriot Excalibur (PEX) instances are operational and patched for both hardware and software.
- Provide reach-back support from Hurlburt Field, FL for forces at other in-garrison and deployed sites across the world including the operations and maintenance of OL services in support of AFSOF units at sites without dedicated support.
- Support the 24 hours a day 7 days a week operation of the Mission Systems Support Center (MSSC) and its associated hotline.
- Log, track, and coordinate issues raised by AFSOC personnel and units, ensuring issues are resolved in a timely fashion via phone, remote computer access, and on-site if applicable.
- Define and mature operations and maintenance processes for systems.
- Develop and follow documented incident response measures.
- Maintain hardware and network infrastructure for fielded systems.
- Monitor, diagnose, and resolve complex network, storage and computer system issues.
- Collaborate with IT team to develop action plan for improved operations.
- Provide solutions to complex problems on the integration of various technologies.
- Install, configure, and maintain computer software integrity.
- Implement operating system enhancements that will improve system reliability and performance.
Qualifications
- Minimum of one year experience in Information Technology.
- Security certification required.
- Excellent verbal and written communication skills.
- Must be able to sit and stand for long periods of time.
- Must be available for on-call support as needed.
- Willing to do shift work in support of the contract.
Desired Qualifications
- Bachelor's degree in Engineering, Science, Business, Information Technology OR 3 years of equivalent professional experience.
- 3 years of experience in Information Technology.
- Microsoft Certified Solutions Expert (MCSE)
- Experience with DoD Risk Management Framework (RMF)
- Experience with Windows platform
- IAT Level I certification; Experience with Windows (2012 and higher); Scripting; PowerShell (Windows); Bash (Linux); Active Directory; MDM preferred
Required Clearances and Screenings
- Active Secret clearance is required.
- MUST be able to successfully pass a drug screen and background check