What are the responsibilities and job description for the Dispatcher position at J & W Heating and Air?
Dispatcher
Are you experienced in dispatching in Residential plumbing and HVAC industries? Do you have a positive attitude and excellent communication skills?
The primary responsibilities of the Dispatch and Retail Coordinator include taking calls and organizing the daily dispatch of Sales/Service technicians and comfort specialists to achieve a fuel and time-efficient route. Join our team and be part of a dynamic and fun work environment!
Responsibilities:
- Organize daily dispatch of technicians
- Ensure fuel and time-efficient routes
Requirements:
- Positive attitude
- Ability to multitask
- Professional phone demeanor
- Excellent verbal and written communication
- Strong customer service orientation
- Effective organizational skills
- Ability to work well in a team
- Attention to detail
- Typing speed of 50 WPM
- Ability to learn new software
Preferred Skills:
- Experience with Service Titan
- Proficiency in MS Word and MS Excel
Benefits:
- Flexible schedule
- Paid time off
- Health, dental, vision, life, and disability insurance
- 401k with matching
- Referral program
- Employee discount
- Paid training
Location: J & W Heating and Air 5011 Sunbeam Rd, Jacksonville, FL 32257, USA
Apply now and become a vital part of our team!
Since 1966, our experts have understood that home comfort is your top priority. We entered the HVAC industry committed to providing superior customer service by utilizing the best equipment to address your indoor comfort needs. We strive to exceed expectations and ensure your experience is second to none. Locally owned and Veteran operated, J&W Heating and Air is a full-service, NATE certified, residential HVAC company serving Jacksonville and the surrounding areas.
Our team has helped countless homeowners across the First Coast improve their quality of life with efficient, affordable air quality and comfort solutions.
Salary : $50,000 - $75,000
