What are the responsibilities and job description for the Earl Grey Cafe - Host/Cashier - Reserve On call position at J W Marriott?
About Company:
The JW Marriott Las Vegas Resort & Spa offers world-class luxury just 20 minutes northwest of the famous Las Vegas Strip. The Las Vegas resort is accessible to Las Vegas Speedway, TPC Las Vegas and other golf courses. The JW Marriott features 548 well-appointed guest rooms and suites set amid 54 acres (about twice the area of Chicago's Millennium Park) of lush gardens. Voted as one of the Top 5 Las Vegas Resorts by readers of Condé Nast Traveler and recognized as a Top-Performing Business on TripAdvisor ranked in the top 10% worldwide for traveler feedback, the Las Vegas resort also includes a full-service spa, state-of-the-art fitness center, 33 meetings rooms with 100,000 square feet (about the area of a Manhattan city block) of flexible space, more than 9 restaurants and the on-site Rampart Casino.
About the Role:
We are seeking a highly motivated and detail-oriented Earl Grey reserve/on call Host/Cashier to join our team at a prestigious hotel located in the heart of the city. As an Earl Grey HostCashier, you will be responsible for providing exceptional customer service to our guests, ensuring their satisfaction and comfort during their stay. You will also be responsible for handling cash transactions and maintaining accurate records of all financial transactions.
Minimum Qualifications:
- High school diploma or equivalent
- Previous experience in a customer service or cash handling role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong attention to detail and accuracy
Preferred Qualifications:
- Experience working in a hotel or hospitality industry
- Fluency in multiple languages
- Proficiency in Microsoft Office and other computer applications
Responsibilities:
- Greet guests upon arrival and assist with check-in and check-out procedures
- Handle cash transactions and maintain accurate records of all financial transactions
- Answer guest inquiries and provide information about hotel amenities and services
- Assist with room reservations and ensure guest requests are fulfilled in a timely manner
- Maintain a clean and organized work area
Skills:
As an Earl Grey Host/Cashier, you will utilize your exceptional customer service and communication skills to provide a welcoming and comfortable experience for our guests. Your attention to detail and accuracy will be essential in handling cash transactions and maintaining accurate records. Additionally, your ability to work in a fast-paced environment and handle multiple tasks simultaneously will ensure the smooth operation of our front desk. Fluency in multiple languages and proficiency in Microsoft Office and other computer applications are preferred qualifications that will enhance your ability to excel in this role.
** Must be able to work grave shifts (overnight)
**Must be able to work on call shifts
