What are the responsibilities and job description for the Security Field Training Officer - Hotel/Casino - Full Time position at J W Marriott?
Role: Assist in the hands-on training and job shadowing of new Officers. Responsible for observing and reporting progress and deficiencies. Performs other job related duties as required by the Security management team; and to perform job responsibilities satisfactorily and to according to department standards. Adheres to all Company, safety and department policies and procedures. Fosters team work and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values.
SKILLS/QUALIFICATIONS:
Must meet all the qualifications for Security Officer
Must have a minimum of one year of casino security officer experience.
CPR/AED certification required.
Must complete alcohol awareness certification class.
REQUIRED CERTIFICATE/LICENSE:
Valid Nevada Gaming Registration
Valid Nevada Driver’s
Current CPR/AED/First Aid Certification
Current Nevada Alcohol Awareness Training Card (TAM)
MAJOR JOB DUTIES: Duties include, but are not limited, to the following:
- Must be fully capable of carrying out the duties of Security Officer
- Assist in on-the-job hands-on training of Officers on shift.
- Review updates to policies and procedures with shift Officers.
- Observe and report training progress and any deficiencies to shift Corporal.
- Generate detailed computer generated incident reports.
- Communicate effectively with guests and co-workers.
- Exhibit a solid knowledge base of all Officer training.
- Possess working knowledge of computers and all equipment to be used in training.
- Continuously patrol assigned areas of the property to ensure the safety of our guests and team members and to uphold established laws, policies, and procedures.
- Must be able to respond calmly in crisis and stressful situations, and be able to make rational decisions when handling guest and employee issues.
- Must be able to work independently.
- Must be able to stoop, bend, jump, twist, crouch, grip, carry heavy loads and maneuver quickly on level surfaces, as well as, up and down stairs.
- Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.
The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job.
PHYSICAL, ENVIRONMENTAL & OTHER REQUIREMENTS:
The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed in a Hotel and Casino environment and in all locations throughout the property. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. When on the casino floor or other outlets, the noise level increases to loud. A casino environment typically allows smoking.
- Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols.
- Must be able to work in a loud and fast paced environment.
- Must be able to stand and walk for long periods of time.
- Must be able to patrol and stand inside and outside, sometimes in heat in excess of 115 degrees, or cold as low as 10 degrees.
- Must be able to physically restrain individuals when a condition of arrest exists.
- Must be able to stoop, bend, jump, twist, crouch, grip, carry heavy loads and maneuver quickly on level surfaces, as well as, up and down stairs.
- Must be able to tolerate areas containing smoke, high noise levels, bright lights and dust.
- Manual dexterity needed to operate job related equipment.
- Ability to subdue person(s), ability to run, climb stairs, sit, stand and walk for duration of shift.
- Ability to drag an unconscious person during an evacuation. Must be able to render trained techniques of CPR/AED/First Aid/emergency oxygen management, defensive tactics/handcuffing, and any other required training involving physical activity.
- Excellent sense of smell and hearing, and the ability to properly communicate using a two-way radio or telephone.
- Ability to lift up to 50 pounds without assistance. Must use proper lifting technique.
- Ability to stand, sit or walk for long periods of time, up to the duration of shift.
- Work in areas that maybe unusually hot, cold, noisy, smoky or dimly lit. Work may be performed in an office environment.