What are the responsibilities and job description for the Table Games Administrative Assistant position at JACK Cleveland Casino LLC?

Job Description

Essential Functions

Process and maintain team member time and attendance data in timekeeping system
Ensure team member timesheets are submitted / approved biweekly
Track and maintain leave of absence timekeeping data
Serves as a liaison between team members, supervisors, and the HR department to resolve pay issues and time off and accrual issues
Creating requisitions, track purchase orders and organize paperwork to ensure that orders are filled in a timely manner
Creating PAR levels for all office supplies and equipment and work with vendors to ensure that supply levels are appropriate.
Keep records of all current Table Games / Poker team members; tracking, preparing and filing all related documentation. Scan and file hourly team member documentation, maintain records of new hires, resignations, terminations etc.
Assist Table Games Instructor with planning, coordinating and tracking of table games training programs when / as needed
Assist with the on-boarding of new hires
Maintains attendance records, leave balance, overtime and other reports as needed
Provides assistance to all team members, supervisors and management as requested
Maintains strict confidentiality of all files, communications and information in the conduct of daily operations business.
Submit tickets to IT for new or replacement computers, phone extensions, caller ID, reset voicemail password and IT moves or set ups
Other duties as assigned

Knowledge, Skills & Abilities

Must be able to work independently.

Demonstrates ability to communicate effectively, both verbal and written; and clearly communicates with others and practices radio & phone etiquette

Possess strong leadership skills and a desire to succeed

Ability to speak distinctly and persuasively.

Creates a positive work environment

Must possess great interpersonal skills, a cheerful attitude, and be a team player.

Acts as a role model to other employees and leads by example.

Sets high personal standards for performance and encourages others to do the same.

Must have the manual dexterity to operate a computer and other necessary office equipment.

Recognize when an issue needs to be elevated to various departmental leadership and interact frequently with other departments

Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.

Must be able to respond calmly and make rational decisions when handling employee conflicts.

Must be able to sit, stand or walk for long periods of time (4 hours).

Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.

Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.

Respond to visual and aural cues.

Must be able to tolerate areas containing dust, loud noises and bright lights.

Must be able to work varied shifts, weekends and holidays as needed.

Education and Experience

A high school diploma or equivalent is required, bachelor’s degree preferred

4 years or more working in a customer service environment

4 years or more working with computers and data entry

Strong organizational, analytical and decision-making skills.

Computer literacy in all software and hardware used in the course of your duties.

Must be at least 21 years of age.

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Table Games Administrative Assistant