What are the responsibilities and job description for the Restaurant Performance Manager position at Jack in the Box?
Overview
Jack in the Box is a dynamic fast-food chain that values innovation, customer satisfaction, and team collaboration.
Job Requirements
We are looking for a skilled Shift Manager who can drive business growth, improve operational efficiency, and foster a positive work environment. The ideal candidate will possess:
- Leadership Experience: Proven track record of leading teams, achieving results, and promoting a culture of excellence.
- Communication Skills: Excellent verbal and written communication skills, with the ability to engage with diverse stakeholders.
- Problem-Solving: Strong analytical and problem-solving skills, with the ability to navigate complex situations and make informed decisions.
- Adaptability: Flexibility to adapt to changing priorities, manage multiple tasks, and meet deadlines.
Responsibilities
The successful Shift Manager will be responsible for:
- Managing Shifts: Oversee daily operations, ensure smooth service delivery, and maintain high standards of quality, safety, and cleanliness.
- Training and Development: Develop and implement effective training programs, coach team members, and promote a culture of continuous learning.
- Customer Engagement: Provide exceptional customer experiences, address concerns promptly, and drive customer loyalty through proactive engagement.
- Inventory Control: Oversee inventory levels, manage stockroom operations, and ensure efficient use of resources.
