What are the responsibilities and job description for the Food Hall Attendant position at JACK Thistledown Racino LLC?
Job Description
Job Description
Essential Functions :
- Meet or exceed store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation.
- Handles payments from guests, operates cash register, and properly settle checks according to procedures and SOPs established by management.
- Accounts for assigned cash drawers, all money received, and all transactions recorded during shifts.
- Records all tips collected from credit cards.
- Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication.
- Prepare food and beverages to standard recipes or customize for customers, including recipe changes (e.g. temperature, quantity of ingredients or substituted ingredients).
- Maintains and rotates dated food stock and arriving food orders.
- Ensures cleanliness of food preparation areas, by cleaning and wiping down workstation and utensils after and after each assignment.
- Breaks down workstations, cleans & restocks.
- Opens food service outlets in a timely fashion as instructed, including the preparation, and serving of bakery, grab and go, beverage, coffee, and ice cream items, as needed.
- Available to perform many different tasks within the store during each shift.
- Performs “station” and “side work” checks, as directed by policy and assists with administrative duties as assigned.
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
- Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food / beverage orders, accepting payment through cash, credit, check and delivery of order to guests and / or guest table.
- Removes and properly disposes of all refuse and debris accumulated in service stations and dining tables in accordance with department procedures.
- Use of oven, toaster, steamer, blender, and other food preparation equipment.
Knowledge, Skills & Abilities :
Education and Experience
Required Certification / License
